KA CHUN LIU

I’ve graduated from Monash University with bachelor of accounting in 2023. I’m currently looking for a long term job to develop my career. I’ve years of experience of working in hospitality like restaurants and retail stores which made me understand how to serve customers well and put them in the first place. I understand how to help and listen to them and would like to help to solve the problems. Also, I will always be on time to work and willing to learn new skills from the work place. I hope to create a nice work environment and be friends with everyone who work with me.

• Supported other servers, running food and refilling beverages to meet team goals.
• Explained menu descriptions, preparation methods, and portion sizes to assist in decision-making.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils and seating areas daily.
• Employed creative ideas when developing new drink recipes or menu items.
• Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Greeted incoming visitors and customers and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.

Any time on Monday to Sunday

• Chinese (Cantonese), Proficient (C2)
• English, Advanced (C1)
• Chinese (Mandarin), Advanced (C1)

IELTS 6.5