Kaelin Gilbert
Summary
Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Adept at managing both teams and inventory.
Overview
1
1
year of professional experience
Work History
Duty Manager
The Speakeasy Group
Redfern, NSW
04.2024 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Assisted in budget planning and forecasting activities to support effective financial management within the department.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Warehouse Worker
White Fox Boutique
10.2023 - 04.2024
- Proficiently managed order picking and fulfillment with precision and care to ensure despatched orders are of the highest quality
- Worked as part of a team of approximately 175 people, including 7 supervisors and 168 Associates, to effectively manage a sale of over 300,000 orders.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Shift Manager/Bartender
Cactus Club Café
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Bestowed excellence achievement awards in all service, bartending and management positions
- Developed and implemented strategies to increase employee engagement and morale, such as organizing teambuilding activities and recognition programs
- Addressed concerns or complaints quickly to improve service and resolve more advanced issues under pressure.
Bartender
The Sports Bar
- Bartended in the private clubs, crafting exemplary cocktails for our esteemed members and high-profile guests
- Served over 3000+ patrons per evening at Canada's longest bar top
- Crafted new cocktails for special events and/ or according to guests' flavour profile preferences
- Constantly engaged in what new liquors should be stocked whilst keeping count of current liquor amounts.
Education
First Aid (CPR/AED) -
Red Cross
Vancouver, British Columbia04.2023
High School Diploma -
Earl Marriott Secondary
Surrey, British Columbia06.2019
Skills
- Bilingual
- Decision-Making
- Customer service
- Mentoring and Coaching
- Communication skills
- Hiring and Training
- Dependable
- Computer literacy
- Multitasking
- Energetic and Enthusiastic
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Duty Manager
The Speakeasy Group
04.2024 - Current
Warehouse Worker
White Fox Boutique
10.2023 - 04.2024
Shift Manager/Bartender
Cactus Club Café
Bartender
The Sports Bar
First Aid (CPR/AED) -
Red Cross
High School Diploma -
Earl Marriott Secondary