KAI MCCASKER
Burpengary East,Queensland
Summary
I'm an encouraging manager with problem-solving skills and a talent for team building, leading and motivating a team, as well as excellent customer service skills. I'm able to work in a fast paced environment with a team or by myself and am able to make correct decisions and sound judgment under pressure. I'm dedicated, committed and hardworking willing to take in any new training.
Overview
16
16
years of professional experience
Work History
Animal Welfare League Volunteer
Animal Welfare League Qld
04.2024 - Current
- Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
- Provided excellent customer service to visitors and potential adopters, addressing inquiries regarding animal care and adoption processes.
- Improved animal care by providing daily feeding, grooming, and exercise routines.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Followed pet care instructions for dietary needs and medication regimens.
Assistant Produce Manager
Woolworths
06.2022 - 11.2023
- Coached and mentored new team members, and worked in a team environment
- Supporting team members if they are having troubles
- Managed staff work hours, rostering and ordering of stock/equipment
- Ability to resolve customer problems/issues
- Assisted customers with any questions
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Part Time Produce Team Member (38hrs)
Woolworths
04.2019 - 06.2022
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Adaptable and proficient in learning new concepts quickly and efficiently
- Ran the produce department if one or both managers were off sick/holidays
- Worked fulltime hours
- Organized and detail-oriented with a strong work ethic.
Casual Produce Team Member
Woolworths
10.2012 - 04.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Working in a team environment
- Excellent communication skills, both verbal and written.
Junior Soccer Referee
Narangba Soccer Club
04.2008 - 12.2010
- Examined equipment for proper functionality and promoted safe playing conditions
- Officiated at sporting events, games or competitions to maintain standards of play and verify observed game rules.
Education
White Card in Construction -
QLD Worksafe
Certificate 3 in Information Technology and Media -
Caboolture State High School
Skills
- Customer Service
- Adaptability
- Fast Learner
- Leadership
- Communication
- Computer Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Effective Time Management
Personal Information
Date of Birth: 11/04/95
References
- Chris Haughton, Woolworths Produce Manager, chrisgaib@hotmail.com, 0410026516
- Trish Stevenson, trish2471@gmail.com, 0431 334 045
Hobbies and Interests
I love to play soccer in my off time wether it be indoor or outdoor as well as being around animals, I have also done dog training courses.
Timeline
Animal Welfare League Volunteer
Animal Welfare League Qld
04.2024 - Current
Assistant Produce Manager
Woolworths
06.2022 - 11.2023
Part Time Produce Team Member (38hrs)
Woolworths
04.2019 - 06.2022
Casual Produce Team Member
Woolworths
10.2012 - 04.2019
Junior Soccer Referee
Narangba Soccer Club
04.2008 - 12.2010
White Card in Construction -
QLD Worksafe
Certificate 3 in Information Technology and Media -
Caboolture State High School
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