Hi, I’m
Kailin Shen
Sunnybank,QLD
Summary
With a background in event planning and social media, effectively executed large-scale events and digital campaigns that significantly increased engagement. Always sensitive to individual emotions, needs and motivations with intuition. Volunteered as an Online Counsellor, supporting young adults with mental well-being challenges and life events using a blend of therapeutic techniques. Personal experience with depression enhances the empathetic approach, helping to provide tailored support.
Overview
4
years of professional experience
Work History
Red Book (Social Media)
Online Counsellor (Volunteer)
08.2023 - Current
Job overview
- Under the supervision and guidance of the monitor, received a number of young visitors (20-25 years old), and accompanied them to successfully recovered from anxiety, obsessive-compulsive behavior, schizophrenia and other challenges.
- Track the status and progress to flexibly adjust counseling strategies
- Meet with the monitor once a week to discuss and update the progress of the cases, write reflective reports and prepare for the next session.
- Personal experience: 90 plus hours
- Current Counseling time: 50 hours plus
QUTCSSA (Student Club)
Events Planner and Secretary
02.2021 - 05.2023
Job overview
- Successfully launched dozen events with more than 50 participants and gained favorable outcomes.
- Developed feasible event proposals, including brainstorming event ideas, time and place; designing processes, assigning tasks to staff, etc.
- Streamlined event registration processes for increased efficiency and accuracy in attendee management.
- Implemented and managed the event site, like check-in, host and monitor activities.
- Launched meetings to review events and summarized strengths and weaknesses for future events.
EIC Education
Social Media Creator and Events Planner
12.2020 - 01.2021
Job overview
- Collected footage, wrote scripts and dubbed to make video series to attract followers, thousands views were gained after video posted. Coordinated with other volunteers to develop Christmas event plan, which was successfully implemented.
- Attended 7 meetings to discuss and improve the details of the event.
- Assisted with poster design to promote Christmas event and attracted approximately 60 people to participate.
- Implemented the Christmas event, specific work including control the pace of activity, setup the place, monitor the games.
Education
University of QueenslandBrisbane, QLD
Master of Arts from Educational Studies
11.2025
University Overview
- Learned the role of globalisation plays in education system
- Learned teaching strategies and lesson planning
Queensland University of TechnologyBrisbane, QLD
Bachelor of Science from Behavioural Sciences
12.2023
University Overview
- GPA 5
- Social Psychology, research topics related to persuasion, motivation, group work, stereotype and discrimination.
- Individual Psychology, gained deep understanding of how culture, society, families and environment shape individuals' different value, cognitive, behavioural and language pattern.
- Perception and cognition, topics related to learning process, behavioural change, cognitive decision making and emotion.
- Effective communication with counselling skills of active listening, analysing body language etc.
Skills
- Positive Attitude
- Organized, Efficient Teamwork and Collaboration
- Attention to Detail
- Relationship Building
- Cross-cultural understanding
- Chinese (mandarin) and English bilingual language
- Interpersonal Communication Skills
- Empathy
- Microsoft Software (Word Document, PowerPoint, Excel)
Timeline
Online Counsellor (Volunteer)
Red Book (Social Media)
08.2023 - Current
Events Planner and Secretary
QUTCSSA (Student Club)
02.2021 - 05.2023
Social Media Creator and Events Planner
EIC Education
12.2020 - 01.2021
University of Queensland
Master of Arts from Educational Studies
Queensland University of Technology
Bachelor of Science from Behavioural Sciences
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