Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaithleen (Kaite) Jones

Mooroopna,Victoria

Summary

Dedicated Residential Carer with a proven track record of compassion and commitment, showcasing expertise in providing support to young individuals from diverse backgrounds, encompassing various cultural heritages, mental impairments, and physical limitations. Possessing a wealth of experience in navigating high-stress environments, particularly with young individuals exhibiting a spectrum of challenging behaviour's, I am adept at creating a safe and nurturing atmosphere that fosters growth and well-being. My passion lies in understanding the unique needs of each individual and tailoring care plans to ensure their holistic development and resilience.

Overview

10
10
years of professional experience

Work History

Residential Carer

Berrystreet
11.2022 - Current
  • Improved patient well-being by providing compassionate and attentive care.
  • Enhanced quality of life for clients through personalized care plans tailored to individual needs.
  • Administered medications accurately, ensuring proper dosage and timely intake.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained accurate records of patient care, documenting progress and any changes in condition.
  • Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
  • Managed nutritional needs of patients by preparing meals, monitoring food intake, and adjusting diets as necessary.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Sales Assistant

Millers Fashion Club
04.2017 - 11.2018
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Administrative Assistant

The Good Guys
10.2014 - 04.2016
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Enhanced customer satisfaction by responding to inquiries, resolving issues, and maintaining up-to-date product knowledge.
  • Boosted sales team efficiency by providing timely administrative support and coordinating sales activities.
  • Streamlined sales processes with efficient data entry and management of client information in the CRM system.

Service Deli Assistant

Coles Supermarket
02.2014 - 04.2016
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Ensured freshness and quality of products by monitoring expiration dates and rotating stock accordingly.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.
  • Assisted customers with product selection, offering recommendations based on individual preferences and dietary needs.
  • Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
  • Mastered use of deli equipment, including slicers, scales, and wrapping machines for accurate portion control and packaging.

Education

Diploma - Community Services

Goulburn Ovens Institute of TAFE
Shepparton, VIC
12.2025

Cert IV Community Services

Goulburn Ovens Institute of TAFE
Shepparton, VIC
12.2020

Years 11 & 12

Pembroke Secondary College - Senior Campus
Mooroolbark, VIC
12.2011

Years 7-10

Shepparton High School
Shepparton, VIC
12.2009

Skills

  • Meal Preparation
  • Housekeeping Abilities
  • Adaptable and Flexible
  • Problem-solving abilities
  • Effective communication
  • First aid and CPR
  • Medication administration
  • Active listening
  • Observational skills
  • Empathy and compassion
  • Patience and understanding
  • Transportation assistance
  • Time management
  • Stress management
  • Hygiene maintenance
  • Reliability and punctuality
  • Teamwork and collaboration
  • Care Plan Adherence
  • Incident Reporting
  • Documentation
  • Interpersonal skills
  • Organizational skills

References

Trevor Clarke - House Supervisor (Berrystreet)

Ph: 0428625387


Samantha Biles - Millers Manager

Ph: 0487 158 853


Kimberley Cusworth - Friend of 13 Years

Ph: 0478 144 401

Timeline

Residential Carer

Berrystreet
11.2022 - Current

Sales Assistant

Millers Fashion Club
04.2017 - 11.2018

Administrative Assistant

The Good Guys
10.2014 - 04.2016

Service Deli Assistant

Coles Supermarket
02.2014 - 04.2016

Diploma - Community Services

Goulburn Ovens Institute of TAFE

Cert IV Community Services

Goulburn Ovens Institute of TAFE

Years 11 & 12

Pembroke Secondary College - Senior Campus

Years 7-10

Shepparton High School
Kaithleen (Kaite) Jones