Kaitlin Finn
Ormeau
Summary
Highly qualified Property Manager with a proven record of improving operations and finding effective solutions. Skilled in establishing and nurturing long-term relationships with clients and team members to support company objectives. Collaborative and adaptable, able to seamlessly collaborate uphold high standards. Recognized for reliability, exceptional problem-solving abilities, and consistently achieving goals. Ready to utilise training and experience to embrace new professional opportunities.
Overview
7
7
years of professional experience
Work History
Property Manager
Gallery Real Estate Group
Sanctuary Cove
06.2024 - Current
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Senior Property Manager
Gol Coast Property Sales And Rentals
Gold Coast, QLD
08.2023 - 05.2024
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Investigated and resolved any tenant complaints.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Streamlined property management processes for improved efficiency and cost savings.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
- Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
Property Manager
NGU Springwood
Springwood
06.2021 - 08.2023
- End to end property management services including leasing for a portfolio of 150 properties.
- Entry, exit and routine inspections
- Conduct open homes
- Liaising with landlords
- Repairs and maintenance
- Arrears Management
- Preparing and attending QCAT
- Preparing and submitting insurance claims
Property Manager
Century 21 M1
Beenleigh
02.2018 - 06.2021
- Handled all tenant correspondence including complaints/ maintenance promptly and appropriately, arranged tradesmen, and other support services.
- Completed routine, entry and exit inspections.
- Carried out all admin aspects of the roll including rent arrears, data entry, application processing.
- Trust accounting including daily receipting and mid/ end of month disbursements
Education
Ormeau Woods State High School
Ormeau, QLD11.2017
Skills
- Open Drivers license (including manual)
- Current Real Estate Registration Certificate
- Cloud-Based File Management
- Experience with PropertyMe, Property Tree, IRE, Inspection Express and Maintenance Manager
- QCAT hearings and representation
- Trust accounting
- Property inspections
- Insurance claims
- Exceptional oral and written communication skills
Timeline
Property Manager
Gallery Real Estate Group
06.2024 - Current
Senior Property Manager
Gol Coast Property Sales And Rentals
08.2023 - 05.2024
Property Manager
NGU Springwood
06.2021 - 08.2023
Property Manager
Century 21 M1
02.2018 - 06.2021
Ormeau Woods State High School