Summary
Overview
Work History
Education
Skills
Accomplishments
I am a keen distance runner, having competed in 5 half marathons around the country.
Additional Information
Timeline
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Kaitlin McIntosh

Killara,VIC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

An analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Customer Service Assistant

Boost Juice
01.2017 - Current
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.

Education

Bachelor of Laws - Law

Charles Sturt University
Bathurst, NSW
2024

High School Diploma -

Catholic College
Wodonga, VIC
11.2017

Skills

  • Cash Handling
  • POS Inventory System Operation
  • Information Updates
  • Employee Relationships
  • Brand Awareness
  • Policy and Procedure Adherence
  • Issue and Complaint Resolution
  • Order and Refund Processing
  • Understanding Customer Needs

Accomplishments

    During my studies at Charles Sturt University I have attained 2 Deans awards for Academic Excellence.

I am a keen distance runner, having competed in 5 half marathons around the country.

My goal is to one day run in the Boston Marathon.

Additional Information

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Timeline

Customer Service Assistant

Boost Juice
01.2017 - Current

Bachelor of Laws - Law

Charles Sturt University

High School Diploma -

Catholic College
Kaitlin McIntosh