Kaitlin Shaw
Werrington County
Overview
9
9
years of professional experience
Work History
Finance and Insurance Manager
Brian Hilton Motor Group
12.2023 - Current
- Motivated to maintain customer service and performance standards.
- Negotiated loan terms and conditions with customers to secure best deal.
- Assisted customers with completing loan applications and other paperwork.
- Developed and maintained relationships with customers and lenders.
- Processed loan applications and monitored progress from start to finish.
- Calculated quotes and educated potential clients on insurance options.
Counter specialist
JB HI-FI
06.2017 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns and completed sales
- Conducted cash handling, credit card transactions and register closeout at end of business day
- Trained and mentored junior employees on regulations, best practices and performance strategies.
party host & cleaner
Kid About PLayland
03.2016 - 09.2016
- Cleaned rides and attractions to reduce the spread of germs and bacteria
- Decorated and set tables in accordance with party themes and age groups.
Data entry
City County Pets and Supplies
09.2015 - 02.2016
- Used programs to add products and supplies to the company website.
Education
No Degree -
Western Sydney University
03.2021
High School Certificate -
Cambridge Park High School
11.2018
Skills
- Outgoing and caring person with enthusiasm for work
- Experience working and training others with encouragement and kindness
- Many years experience in customer service
- Detail-oriented team player with strong organizational skills
- Ability to handle multiple projects simultaneously with a high degree of accuracy
References
- Sultan Mustafa, 0413028021, Sales Manager JB HI-FI
- Liam La Rosa, 0416 007 073, Co-Counter Specialist
- Joel Buttler, 0407024906, Sales Manager JB HI-FI
Timeline
Finance and Insurance Manager
Brian Hilton Motor Group
12.2023 - Current
Counter specialist
JB HI-FI
06.2017 - Current
party host & cleaner
Kid About PLayland
03.2016 - 09.2016
Data entry
City County Pets and Supplies
09.2015 - 02.2016
No Degree -
Western Sydney University
High School Certificate -
Cambridge Park High School
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