Kaitlin Staples-Stewart
Sydney
Summary
Professional Dog Groomer with a proven track record at The Groomery and through Self Employed Services. Experience in safe animal handling and problem solving. Known for effective observational skills and a calm demeanour, ensuring stress-free grooming experiences. Committed to continuous professional development and expanding on skills related to animal care and conservation. Developed advanced skills in animal care and customer service in pet care environment, looking to transition into new field. Demonstrated expertise in handling diverse tasks, including grooming, client communication, and maintaining clean workspace. Driven to apply these versatile skills in new professional setting, ensuring smooth and positive transition.
Overview
4
4
years of professional experience
Work History
Professional Dog Groomer
Self Employed Services
01.2024 - 09.2024
- Safely handled dogs of all sizes and temperaments, ensuring minimal stress throughout the grooming process.
- Monitored animals for behavioural problems and signs of health issues, writing detailed reports and keeping clients informed of any changes.
- Successfully worked with dogs to reduce anxiety throughout the grooming process using holistic practices
- Maintained a clean and hygienic work environment
- Performed tasks such as brushing, bathing, drying, clipping of the coat, nail trimming and ear cleaning
- Built strong connections with clients
- Delivered personalized consultations with clients to understand their specific requirements
- Continuously updated knowledge of dog related care, participating in professional development courses as needed.
- Successfully launched and managed a private dog grooming business, managing all aspects of operation including customer enquiries, scheduling, stock management, finances, grooming, etc.
Professional Dog Groomer
The Groomery
03.2021 - 12.2023
- Prior listed skills
- Contributed to team success by completing jobs quickly and accurately.
- Strategised with team members in order to efficiently solve problems
- Assisted in training new employees on proper handling techniques, equipment usage, and salon policies as needed.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality, successfully grooming up to 10+ dogs a day.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Maintained daily admin duties, such as answering calls and uploading behavioural charts
Education
Campbelltown Performing Arts High School
Campbelltown, NSW09-2020
Animal Studies Cert 1 (Almost Completed)
TAFE NSW
NSW09-2020
Skills
- Calm demeanour
- Animal handling
- Problem-solving
- Attention to detail
- Team collaboration
- Critical thinking
- Record keeping proficiency
- Observational skills
- Reliable
Timeline
Professional Dog Groomer
Self Employed Services
01.2024 - 09.2024
Professional Dog Groomer
The Groomery
03.2021 - 12.2023
Campbelltown Performing Arts High School
Animal Studies Cert 1 (Almost Completed)
TAFE NSW
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