Kaitlyn Atkinson
Hocking,WA
Summary
Motivated professional with experience delivering an excellent level of customer service. Ensuring quality and satisfaction with customers. Strengths include ability to multitask, strong decision-making skills and ability to work collaboratively and effectively within a team. Ready to bring fresh ideas and positive results.
Overview
2026
2026
years of professional experience
Work History
Front End Supervisor/Team Member
Woolworths
Hocking, WA
11.2022 - Current
- Answer phone calls to respond to customer inquiries, and transfer calls to appropriate staff members.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Manage customer complaints and inquiries, and problem-solve to resolve different issues to suit customer satisfaction.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Collaborate and effectively communicate with staff in a professional, appropriate manner.
Tutor
Prime Intervention
Joondalup, WA
- Planned engaging lessons that aligned with curriculum standards.
- Collaborated with experienced staff to enhance instructional strategies.
- Provided individualized support to students to address specific learning needs.
Education Assistant, Special Needs Relief
Department of Education
Perth, WA
- Provided support by implementing classroom activities suited to diverse learning requirements.
- Monitored student behaviour and provided guidance, promoting positive learning environments
- Prepared and set up educational resources and materials to enhance learning
- Conducted small group sessions to reinforce learning concepts and skills effectively.
Education
Certificate IV in School Based Education Support - Primary Education
North Metropolitan TAFE
Perth, WA01-2023
Wanneroo Secondary College
Wanneroo, WA11-2022
Bachelor of Education -
Edith Cowan University
Perth, WASkills
- Lesson planning
- Time management
- Team collaboration
- Problem solving
- Effective communication
- Team supervision
References
References available upon request.
Timeline
Front End Supervisor/Team Member
Woolworths
11.2022 - Current
Tutor
Prime Intervention
Education Assistant, Special Needs Relief
Department of Education
Certificate IV in School Based Education Support - Primary Education
North Metropolitan TAFE
Wanneroo Secondary College
Bachelor of Education -
Edith Cowan University