Kaitlyn Marshall
Hervey Bay,QLD
Summary
Quickly masters new concepts and skills. Passionate about helping others and creating memorable experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
Care Needs Solutions
Hervey Bay, QLD
03.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
Barista
Gail Sauers Bakery
Maryborough , Qld
07.2015 - 12.2015
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
Hervey Bay State High School
Hervey Bay 11-2015
Skills
- Espresso Machine Operation
- POS Systems
- Food Running
- Opening and Closing Duties
- Food Preparation
- Cash Handling
- Ordering Procedures
- Menu Memorization
- Cash Register Operation
- Espresso Machine Operations
- Safe Food Handling
- Personal care
- Hoisting
- Wheelchair transfers
- Sara stedy transfers
- House keeping
- Bus transfers
- Documentation
- Administration of medication
Timeline
Disability Support Worker
Care Needs Solutions
03.2024 - Current
Barista
Gail Sauers Bakery
07.2015 - 12.2015
High School Diploma -
Hervey Bay State High School