Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kajsa Mortimer

Exmouth,WA

Summary

I see myself as a very outgoing person who's been in Australia for the past 5 years and can't wait to get permanent residence here. Me and my dog are staying here in Exmouth and we absolutely love it. With a few years background in Aviation I can say that I am very comfortable working in and around airplanes and hope I get to do it for a while longer.

Overview

6
6
years of professional experience

Work History

Customer Service Officer

Northwest Aviation Services
Exmouth, WA
06.2023 - Current
  • Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
  • Assisted with baggage check-in and tagging for customers.
  • Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.

Advanced Ramp Service Operator

Northwest Aviation Services
Exmouth, WA
06.2023 - Current
  • Assisted with the unloading of baggage, freight, and mail from arriving aircraft.
  • Verified aircraft weight and balance prior to loading cargo.
  • Performed daily ramp safety checks and inspections.
  • Loaded baggage, freight, and mail onto departing aircraft according to manifest instructions.

Housekeeping

Mantarays Ningalo Beach Resort
Exmouth
12.2022 - 05.2023
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Station Hand

Yeeda station
Broome, WA
08.2022 - 12.2022
  • Duties include feeding and looking after the cattle, aswell as carrying out visual checks on bores, troughs, pipelines, fences etc and perform minor repairs
  • Work also include the use of tractors, loaders, forklifts and tools.

Flight Attendant

BRA Airlines
Sweden
04.2021 - 04.2022
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Delivered onboard customer service including food and beverage service.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.

Stable hand

Trevor Bailey
Gold coast
01.2020 - 10.2020
  • Taking care of around 80 racehorses
  • General duties including cleaning out stables and paddocks, feeding, brushing, giving treatments, making sure the horses are in good health.

Sales Assistant

Cotton on
Gold coast
10.2019 - 10.2020
  • Ensure high levels of customer satisfaction through excellent sales service
  • Arranging displays for best sales performance, promoting special offers and make sure each department is fully stocked.

Flight Attendant

Scandinavian Airlines
Stockholm, Sweden
03.2018 - 03.2019
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Delivered onboard customer service including food and beverage service.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.

Education

Svalovs Gymnasium
06.2012

Skills

  • Team leadership
  • Emergency Response
  • Use of tractors, loaders, forklifts, and tools
  • Safety, security, and comfort of passengers
  • Customer service
  • Problem-solving
  • Sales service
  • Safety Procedures Compliance
  • Navigational skills

References

References available on request.

Timeline

Customer Service Officer

Northwest Aviation Services
06.2023 - Current

Advanced Ramp Service Operator

Northwest Aviation Services
06.2023 - Current

Housekeeping

Mantarays Ningalo Beach Resort
12.2022 - 05.2023

Station Hand

Yeeda station
08.2022 - 12.2022

Flight Attendant

BRA Airlines
04.2021 - 04.2022

Stable hand

Trevor Bailey
01.2020 - 10.2020

Sales Assistant

Cotton on
10.2019 - 10.2020

Flight Attendant

Scandinavian Airlines
03.2018 - 03.2019

Svalovs Gymnasium
Kajsa Mortimer