Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kala Rose

Bairnsdale

Summary

Dynamic sales professional with proven expertise at Jay Jays, consistently exceeding sales targets. Skilled in cash handling and relationship building, I empower teams through effective collaboration and goal orientation. My strong problem-solving abilities and commitment to excellence ensure a thriving retail environment, driving success and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Assistant

Jay Jays
05.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Team Leader

Kmart
11.2020 - 03.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

Duty Manager

Target
03.2017 - 10.2020
  • Maintained a clean and organized store environment, upholding company standards for cleanliness during closing and opening procedures.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.

Education

Nagle College
Bairnsdale, VIC

High School Diploma -

Bairnsdale Secondary College
Bairnsdale, VIC
10-2019

Skills

  • Sales expertise
  • Cash register operation
  • Cash handling
  • Stock management
  • Complex Problem-solving
  • Goal oriented
  • Opening and closing procedures
  • Visual merchandising
  • Product merchandising
  • Task prioritization
  • Team collaboration
  • Relationship building

Certification

* RSA Certificate

* VET Hospitality Certificate

* Leadership Group Certificate

* General OH&S Module

* Hospitality OH&S Module

* Safe Food Handling Certificate

Timeline

Sales Assistant

Jay Jays
05.2022 - Current

Team Leader

Kmart
11.2020 - 03.2022

Duty Manager

Target
03.2017 - 10.2020

Nagle College

High School Diploma -

Bairnsdale Secondary College

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Kala Rose