Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Kalani Wilcox

QUAKERS HILL,NSW

Summary

Hard-working Shift Leader with four years in Hospitality industry dedicated to providing highest standard of service and creating warm and welcoming environment for both customers and staff.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor (First Aid)

Red Rooster
01.2020 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Onboarded new employees with training and new hire documentation.
  • Developed strong working relationships with staff, fostering a positive work environment.

VET Course Work Experience

Woolworths
04.2021 - 04.2021
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Proven ability to learn quickly and adapt to new situations.
  • Was offered a job after my 2 weeks but declined due to already working and being in school.

Education

2017-2021 - Year 10 -

Doonside High School
Doonside, NSW

July, 2024 - Bachelor of Arts/Secondary Education -

Western Sydney University
Sydney, NSW

Skills

  • Positive Attitude
  • Staff Training and Development
  • Customer-Oriented
  • Inventory Management
  • Problem-Solving
  • Workplace Health and Safety

Hobbies and Interests

  • I am very interested and well-studied in both physical and mental health, absolutely love the gym and being active!
  • Since a kid I've loved literature and am always reading something.
  • Growing up with 4 younger sibling in a one parent household I've grown to be very passionate about taking care of others, I love cooking and taking care of our house more than anything.
  • I have two cats and two pet rats!

Certification

  • First Aid Certification
  • Food Safety Certification

Timeline

VET Course Work Experience

Woolworths
04.2021 - 04.2021

Shift Supervisor (First Aid)

Red Rooster
01.2020 - Current

2017-2021 - Year 10 -

Doonside High School

July, 2024 - Bachelor of Arts/Secondary Education -

Western Sydney University

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Kalani Wilcox