Kaldan Sherap
Nicholls,ACT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Retail Assistant
ALDI
09.2022 - 03.2025
- Processed payments using cash register, credit card machine and POS system
- Managed customer complaints in a professional manner while seeking solutions for resolution
- Organised storeroom items neatly on shelves according to size, colour or type of item
- Kept up-to-date knowledge of all products available in the store
Retail Assistant
JD SPORTS
11.2023 - 11.2024
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Answered phones promptly and directed calls appropriately
- Followed company policies regarding returns, exchanges, refunds and other transactions
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Barista
Gold Creek Cafe
08.2019 - 01.2022
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors
- Provided excellent customer service by responding to inquiries quickly and professionally
- Organised workstations efficiently so that tasks could be completed quickly during peak hours
- Trained new baristas on company policies and procedures regarding food handling safety standards
- Memorised recipes for specialty coffee beverages and seasonal offerings
- Memorised official and off-menu coffee and tea preparations
Education
High School Diploma -
Gungahlin College
12.2021
Skills
- Adaptability
- Brand representation
- Multitasking
- Effective communication abilities
- Time management capabilities
- Patience and empathy
Accomplishments
- Minister's Award for Excellence in Student Achievement Community Languages Schools
- Volunteering work at St Vincent de Paul Society
- University of Canberra Humanities Excellence Award
Languages
English
Native or Bilingual
Tibetan
Native or Bilingual
Timeline
Retail Assistant
JD SPORTS
11.2023 - 11.2024
Retail Assistant
ALDI
09.2022 - 03.2025
Barista
Gold Creek Cafe
08.2019 - 01.2022
High School Diploma -
Gungahlin College
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