Kaleah Nicole Assenbruck
West End
Summary
Dedicated to providing quality service for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships. Adept in general customer service and cleaning. Dedicated to identifying customer needs and delivering effective service. Excellent time management skills.
Overview
6
6
years of professional experience
Work History
Cleaner
Frank Sherwood
Townsville
08.2019 - Current
- Assisting with cleaning so the home is both clean and safe
- Assisting with meals
Housekeeper
Rydges Southbank
Townsville
06.2022 - 02.2024
- Changed bed linens and towels, tidied up rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
Customer Service Assistant
KFC Garbutt
Townsville
11.2019 - 03.2020
- Maintained up to date knowledge of products.
- Worked to address all customer concerns in a timely and effective manner.
- Handled large volume of customers on a day to day basis with a sense of calm and good work ethic.
- Worked to understand the needs of each customer.
- Worked with a cash register.
Education
Townsville, QLD, Australia
05.2021
Skills
- Excellent Communication Skills
- Troubleshooting Skills
- Multitasking Skills
- Customer and Personal Service
- Attention to detail
- Exceptional time management
References
- Frank Sherwood, In Home Cleaning and Assistance, 0412 624 900
- Jenny Bagg, KFC Garbutt, 07 4779 8366
- Ruth Prideaux, Rydges Southbank Hotel and Apartments, 07 4726 5265
Personal Information
Date of Birth: 08/18/05
Timeline
Housekeeper
Rydges Southbank
06.2022 - 02.2024
Customer Service Assistant
KFC Garbutt
11.2019 - 03.2020
Cleaner
Frank Sherwood
08.2019 - Current