Organised and hardworking individual with 7 years of customer service and team working experience. Experienced in conflict resolution and use of interpersonal skills. Looking to use these already obtained skills and learning more in a new role
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Trainer
Goodlife Health Clubs 24/7
06.2022 - Current
Trained clients during strength training, cardio vascular exercise, and stretching.
Demonstrated proper technique for exercises to avoid injuries.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Designed specific workout systems for individual clients based on performance ability.
Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Shift Supervisor/Barista
Henrys Cafe
04.2015 - 11.2021
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.