Kaleb Simbas
Perth,WA
Summary
Organised and hardworking individual with 7 years of customer service and team working experience. Experienced in conflict resolution and use of interpersonal skills. Looking to use these already obtained skills and learning more in a new role
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Trainer
Goodlife Health Clubs 24/7
06.2022 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Shift Supervisor/Barista
Henrys Cafe
04.2015 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Certificate IV - Health And Fitness
Australian Institute of Fitness
Perth, WA02.2022
Skills
- Interpersonal Skills
- Service Marketing
- Schedule Management
- Conflict Resolution Techniques
- Customer Service
- Collaboration Skills
- Critical thinking
- Emotional Intelligence
- Attention to Detail
- Teamwork
Certification
- CPR and First Aid
- RSA
- White Card
Timeline
Personal Trainer
Goodlife Health Clubs 24/7
06.2022 - Current
Shift Supervisor/Barista
Henrys Cafe
04.2015 - 11.2021
Certificate IV - Health And Fitness
Australian Institute of Fitness
- CPR and First Aid
- RSA
- White Card
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