KALEESHA RATA
Dakabin
Summary
With four years of experience in the retail industry, I am a highly enthusiastic, dedicated, and customer-focused professional recognized for my strong work ethic. I demonstrate efficiency in fast-paced environments and take pride in consistently ensuring a lasting impression on all customers through every interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Christmas Casual Retail Assistant
Myer
North Lakes, QLD
11.2024 - 01.2025
- Boosted customer satisfaction with a customer-first attitude by providing exceptional service and product knowledge.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving issues.
- Greeted customers warmly upon entering the store and helped with product questions, selections, and purchases.
- Maintained up-to-date knowledge of current fashion trends, effectively meeting the needs of various customers.
Team Member
Boost Juice
Busselton, WA
05.2023 - 05.2024
- Prepared and served juices and blended drinks
- Confidently provided customer assistance, promptly handled queries, consistently achieved sales targets, and adeptly maintained comprehensive product knowledge
- Contributed to a positive work environment through effective communication and teamwork with colleagues
- Resolved customer complaints professionally, ensuring they were satisfied with their store experience
- Managed cash register transactions accurately while handling customer payments securely and efficiently
- Provided personalized recommendations for customers with dietary restrictions or allergies, ensuring their needs were met safely and deliciously
Senior Team Member
SUBWAY Restaurants
BP Caboolture & The Big Fish Caboolture, QLD
10.2022 - 04.2023
- Responsible for restaurant operations (labor, inventory variance) during assigned shifts, including opening and closing the restaurant
- Completed checklists and procedures for cash reporting, inventory control, and scheduling during shift
- Directed, trained, and motivated Team Members during shifts on each of the workstations
- Assisted customers with orders, prepared food to customer specifications, operated cash registers, maintained food safety and sanitation methods, and actively monitored food ingredient temperature for safety and quality
Team Member
Domino's Pizza
Petrie, QLD
03.2021 - 08.2022
- Responsibilities included taking phone calls, filling out specific orders, making pizzas, efficient use of time management, completing cash transactions with customers, and customer service
- Skills required for this title: excellent organizational and communication skills, efficient time management, a positive and work ethic attitude, professionalism, ability to handle difficult customers/situations
Education
Dakabin State High School
Dakabin, QLD11.2022
Skills
- Experienced in operating cash registers and clear communication with customers
- High-standard presentation and a keen eye for detail
- Proficient multitasker with the ability to work in a fast-paced environment and handle difficult situations
- Experienced in handling returns and maintaining outstanding store condition
- Quick learner
- Physical endurance
- Teamwork
- Workplace Health & Safety
- Goal oriented
Certification
- Certificate III in Business, Australian Retail College, Australia, Queensland,2022
- Certificate II in Hospitality, Training Direct, Australia, Queensland,2022
- Certificate II in Animal Studies, Dakabin State High School, Australia, Queensland,2022
- Responsible Service of Alcohol (RSA), Training Direct, Australia, Queensland,2022
Timeline
Christmas Casual Retail Assistant
Myer
11.2024 - 01.2025
Team Member
Boost Juice
05.2023 - 05.2024
Senior Team Member
SUBWAY Restaurants
10.2022 - 04.2023
Team Member
Domino's Pizza
03.2021 - 08.2022
Dakabin State High School