OLIVIA DAVIES
Canberra,ACT
Summary
Dedicated to offering exceptional assistance to team members and clients. Excellent organisational skills, experienced at coordinating appointments and facilitating office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Christmas Casual Retail Assistant
Peter Alexander Sleepwear
09.2023 - Current
- Greeted, welcomed and offered immediate assistance to store customers.
- Kept merchandise organized with regular recovery work.
- Built extensive product knowledge and recommended personalized solutions to customers.
- Assisted customers with sales orders, returns and exchanges.
- Stocked seasonal displays with high-demand items and frequently replenished merchandise.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Retail Sales Assistant
Kikki K
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Independently done bank drops.
Retail Sales Specialist
Calvin Klein & Tommy Hilfiger
08.2022 - 07.2023
- Handled in-store purchase payment processing with cash and credit cards.
- Greeted clients and helped with product questions, selections and purchases.
- Ability to work in a fast-paced environment.
- Approached challenges with fresh mind and analytical strategies to quickly resolve concerns.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Increased sales by offering advice on purchases and promoting additional products.
Visual Merchandiser
IKEA
02.2022 - 08.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Employed organisational skills to assist in stocktake and client service.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Retail Sales Associate Worker
IGA Supermarket
04.2020 - 02.2022
- Used POS system to process sales, returns, online orders and gift card activations
- Adhered to company policies, safety procedures and performance standards
- Client facing - questions about store policies and addressed concerns.
Education
Double Degree Business And Marketing - Business Administration And Management
University of New England
Canberra, ACT07.2025
High School Diploma -
Radford College
Bruce, ACT11.2021
High School Diploma -
Canberra Girls Grammar School
Canberra, ACT11.2019
Skills
- Excellent Verbal Communications
- Experienced with POS Systems
- Excellent Organisational Skills
- Engaging with Diverse Customers
- Great team player
- Building Customer Relationships and Loyalty
- Item Ticketing and Pricing
- Stocking and Receiving
- Merchandising and Display
- Sales and Promotions
- Customer Service
- Order Processing
Timeline
Christmas Casual Retail Assistant
Peter Alexander Sleepwear
09.2023 - Current
Retail Sales Assistant
Kikki K
06.2023 - Current
Retail Sales Specialist
Calvin Klein & Tommy Hilfiger
08.2022 - 07.2023
Visual Merchandiser
IKEA
02.2022 - 08.2022
Retail Sales Associate Worker
IGA Supermarket
04.2020 - 02.2022
Double Degree Business And Marketing - Business Administration And Management
University of New England
High School Diploma -
Radford College
High School Diploma -
Canberra Girls Grammar School
Similar Profiles
ABY RIVERAABY RIVERA
Christmas Casual Retail Assistant at Peter Alexander Sleepwear- The Just GroupChristmas Casual Retail Assistant at Peter Alexander Sleepwear- The Just Group
Melissa ButlerMelissa Butler
Sales Assistant at Peter Alexander Sleepwear- The Just GroupSales Assistant at Peter Alexander Sleepwear- The Just Group
Lucy GorrLucy Gorr
Retail Assistant at Peter Alexander Sleepwear- The Just GroupRetail Assistant at Peter Alexander Sleepwear- The Just Group