Kalia Parkinson
Perth
Summary
Dedicated professional with experience at Commercial Cleaning Technicians, excelling in cleaning and sanitizing while adhering to health and safety regulations. Demonstrated strong time management and attention to detail, enhancing workplace cleanliness and efficiency. Proven ability to manage high-stress situations, ensuring customer satisfaction and loyalty in diverse environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaner
Commercial Cleaning Technicians
01.2019 - 03.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
Sports Coach
Coaching Classes
02.2023 - 12.2024
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Implemented injury prevention protocols and provided immediate care for minor injuries during practices and games.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.
- Enhanced athlete performance by developing tailored training programs and providing individualized feedback.
Customer Service Representative
Fish And Chips Shop
02.2021 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
- Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
- Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
- Improved food quality by ensuring proper execution of recipes and monitoring ingredient freshness.
- Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
Education
Year 12 - School
Lakeland Senior High School
South Lake, WA10.2024
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Attention to detail
- Health and safety regulations
- Basic maintenance
Accomplishments
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by introducing Software for Type tasks.
- Documented and resolved Issue which led to Results.
Certification
• cert 2 on sport coaching
• education on physics studies
• cert in geography
• English certification
•
Timeline
Sports Coach
Coaching Classes
02.2023 - 12.2024
Customer Service Representative
Fish And Chips Shop
02.2021 - 06.2022
Cleaner
Commercial Cleaning Technicians
01.2019 - 03.2025
Year 12 - School
Lakeland Senior High School
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