Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kamie Deakin

Brisbane

Summary

My name is Kamie Deakin, and I am actively seeking part-time employment opportunities. With a strong work ethic and a commitment to delivering exceptional customer service and administrative support, I bring well-developed skills in time management and scheduling. I have extensive experience in customer support, both in-person and virtually, and I am eager to expand my knowledge and grow professionally in any role.

Overview

6
6
years of professional experience

Work History

Dental Assistant and Receptionist

Smart Smile Orthodontics
01.2021 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for Orthodontic treatment
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Assisted in social media content creation
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

Ecommerce Assistant

Calexico Boutique
10.2022 - 10.2024
  • Enhancing online retail interactions and ensuring a smooth customer journey from inquiry to purchase.
    Responding to customer inquiries through various channels (email, social media, live chat, etc.).
  • Packing and fulfilling orders, including creating packing instructions and collaborating with the Brand Manager on design.
  • Providing accurate product information and assisting with navigation and troubleshooting on the Ecommerce platform.
  • Managing customer orders, returns, and exchanges while ensuring compliance with company policies.
  • Collaborating with logistics and marketing to resolve customer issues efficiently.
  • Identifying trends and communicating customer feedback to improve service and operations.
  • Supporting the Ecommerce Manager with content uploading, merchandising, and platform optimisation.
  • Coordinating inventory checks and product image management for Shopify.
  • Creating task lists for the customer experience team to support daily operations.

Waitress

Augellos Ristorante And Pizzeria
12.2018 - 02.2019
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, took food and drink orders and built immediate positive connections with guests.


Education

Certificate III And IV in Fitness - Fitness Instructor

National Health And Fitness Academy
Brisbane, QLD
11-2024

High School Diploma -

All Hallows' School - Brisbane
Fortitude Valley, QLD
11.2020

Certificate II And III in Health Services -

Mater Education
Brisbane, QLD
11.2019

Skills

  • Communicating with people; patients, parents and colleagues
  • Following instructions and making decisions
  • Time management and organisation
  • Reception duties; Bookings, scanning, phone calls, emails and filing
  • Ability to work under pressure
  • A helpful, courteous manner
  • Strong work ethic
  • Microsoft Excel
  • Visual Merchandising (store floor or online)
  • Fulfillment process
  • Virtual and in person fashion styling

References

References available upon request

Timeline

Ecommerce Assistant

Calexico Boutique
10.2022 - 10.2024

Dental Assistant and Receptionist

Smart Smile Orthodontics
01.2021 - Current

Waitress

Augellos Ristorante And Pizzeria
12.2018 - 02.2019

Certificate III And IV in Fitness - Fitness Instructor

National Health And Fitness Academy

High School Diploma -

All Hallows' School - Brisbane

Certificate II And III in Health Services -

Mater Education
Kamie Deakin