Kamryn Dunemann
Mount Lofty,Australia
Summary
Dedicated and reliable Allied Health Assistant with strong administrative and customer service experience across healthcare and community settings. Currently completing a Certificate IV in Allied Health Assistance (HLT43021) through Rural Medical Education Australia. Skilled in supporting clinicians with therapy delivery, maintaining accurate patient records, coordinating appointments, and managing front-desk operations. Organised, approachable, and adaptable, with a strong focus on patient-centred care, effective communication, and creating supportive, inclusive environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Allied Health Assistant/Receptionist Administrator
Better Movement Clinic
Toowoomba, QLD
09.2024 - Current
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Performed data entry tasks related to billing and collections procedures.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Provided therapeutic activities and interventions to clients as directed by the therapist.
- I assist in therapy delivery, maintain accurate clinical records, and support patients throughout their appointments.
Allied Health Reception/Administration
Vision Exercise Physiology
Toowoomba
09.2023 - 09.2024
- Provide high-level administrative support to healthcare professionals, clients, and colleagues.
- Act as the first point of contact for enquiries, demonstrating exceptional interpersonal and communication skills.
- Manage appointments, handle enquiries, and maintain accurate records utilising practice management software.
- Demonstrate expertise in the Medicare Benefits Schedule (MBS), the National Disability Insurance Scheme (NDIS), and Department of Veterans' Affairs (DVA) processes.
- Maintain a bright and professional demeanour while delivering personalised customer service to clients.
Pro Shop Administrative & Retail Assistant
Royal Queensland Golf Club
09.2021 - 12.2022
- Supported the promotion and organisation of major golf events, including PGA of Australia events.
- Collaborated with team members to merchandise stock effectively and maintain a visually appealing shop layout.
- Developed and maintained professional relationships with club members, fostering a positive and welcoming environment.
- Managed member enquiries, bookings, and golf shop operations with a focus on delivering exceptional customer service.
Education
Certificate IV in Allied Health Assistance - HLT43021
Rural Medical Education Australia
Toowoomba04.2023
Year 12 Senior Certificate -
Toowoomba Anglican School
Toowoomba12.2020
Skills
- Appointment scheduling
- Patient documentation
- Healthcare administration
- Billing procedures
- Customer service
- Willingness to learn
- Data entry and record keeping
- Patient relationship building
- Attention to detail
- Team collaboration
- Organisational skills
- Client communication
- Office administration
Certification
- First Aid & CPR, HLTAI009 & HLTAID011
- Working with Children Clearance, BLUE CARD
- NDIS Screening Clearance, YELLOW CARD
References
- Felicity Auricht, 0474 746 873, Occupational therapist - Better Movement Clinic
- Steve Rhind, 0421 807 059, Director of Golf - Royal QLD Golf Club
Timeline
Allied Health Assistant/Receptionist Administrator
Better Movement Clinic
09.2024 - Current
Allied Health Reception/Administration
Vision Exercise Physiology
09.2023 - 09.2024
Pro Shop Administrative & Retail Assistant
Royal Queensland Golf Club
09.2021 - 12.2022
Certificate IV in Allied Health Assistance - HLT43021
Rural Medical Education Australia
Year 12 Senior Certificate -
Toowoomba Anglican School
Similar Profiles
Eric NeilsonEric Neilson
Movement Coach at Movement ClinicMovement Coach at Movement Clinic
Jacquelyn D. BoydJacquelyn D. Boyd
Real Estate Broker Associate at Florida Homes Realty & Residential MovementReal Estate Broker Associate at Florida Homes Realty & Residential Movement
Jacob NorrisJacob Norris
Teacher, Grade 1 at Movement SchoolTeacher, Grade 1 at Movement School
Jacob MulcahyJacob Mulcahy
Lead Mechanic at Vali GarageLead Mechanic at Vali Garage
Anthony XavierAnthony Xavier
Personal Care Worker / Office Administrator at Downs Superior Nursing AgencyPersonal Care Worker / Office Administrator at Downs Superior Nursing Agency