KANCHAN BALA
Hobart,TAS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security guard position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Support Worker
Community Based Support
02.2022 - Current
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Personal Care Assistant
Aktrapid Nursing Agency
09.2020 - 06.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Service
Altona Kebab House
01.2019 - 09.2020
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
Education
Certificate II in Security Operations -
Australian Academic Solutions
Hobart, TAS03.2024
Certificate III in Individual Support - Aged Care
Australia Institute of Business And Technology
Hobart, TAS07.2022
Master of Engineering - Software Engineering
Federation University Australia
Melbourne, VIC01.2021
Skills
- Customer service skills
- Physical Strength
- Community Integration
- Problem-Solving
- Multitasking and Organization
- Time Management
- Verbal and written communication skills
Certification
- Security License
- First aid certificate
- Working with vulnerable people
- Police check
- Covid vaccination record
Timeline
Care Support Worker
Community Based Support
02.2022 - Current
Personal Care Assistant
Aktrapid Nursing Agency
09.2020 - 06.2021
Customer Service
Altona Kebab House
01.2019 - 09.2020
Certificate II in Security Operations -
Australian Academic Solutions
Certificate III in Individual Support - Aged Care
Australia Institute of Business And Technology
Master of Engineering - Software Engineering
Federation University Australia
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