Energetically driven and dependable, I excel in customer service and problem-solving, honed through roles at Kyogle IGA and beyond. Adept in computer skills and teamwork, I consistently exceed customer expectations, leveraging a positive attitude and organizational prowess to enhance team productivity and customer satisfaction.
Overview
3
3
years of professional experience
Work History
IGA
Customer Service Department
Kyogle, NSW
12.2023 - 07.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Customer Service Cashier
Kyogle News
Kyogle, NSW
03.2023 - 07.2024
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Kitchen Hand
Kyogle Golf Club Restaurant
Kyogle, NSW
08.2023 - 10.2023
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Customer Service Cashier
Kyogle Cinema
Kyogle
07.2023 - 08.2023
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Processed customer orders and accurately handled payment transactions.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Customer Service Cashier
Kyogle Meats
Kyogle, NSW
10.2021 - 08.2022
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Met customer service goals and exceeded customer expectations.