Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kane Hynes

Hoppers Crossing,VIC

Summary

Organised and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven and willing to adapt in order to build and strengthen relationships with key stakeholders Fluent in Auslan, contributing to inclusive customer service and outcomes. Eager to learn with an aptitude for applying new knowledge and skills to reach team goals.

Overview

5
5
years of professional experience

Work History

Back of House Operations Team Member

JB Hi-Fi
10.2020 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Assisted with inventory stocktake counts and display of merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Managed online click and collect orders at an average rate of 97% within 30 minutes

Nightfill Team Member

Coles Supermarket
11.2019 - 11.2020
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Education

Bachelor Degree -

Australian Catholic University
Melbourne, VIC

Associate of Arts -

Umpqua Community College
Roseburg, Oregon
09.2021

Victorian Certificate of Education -

Hoppers Crossing Secondary College
Hoppers Crossing, VIC
2019

Skills

  • Customer Service
  • Professionalism
  • Teamwork and Collaboration
  • Complaint resolution
  • FLUENT IN Auslan
  • Time Management
  • Relationship Building
  • Written and Interpersonal Communication
  • Adaptability and Flexibility
  • Complex Problem-Solving

References

James Oppy

  • Former Store Manager at JB Hi-Fi
  • Ph: 0488 077 598

Lucas Allen

  • Current Senior Men's Head Coach at Wyndham Basketball
  • Ph: 0409 433 528

Nicole Neil

  • Current Merchandising Manager at JB Hi-Fi
  • Ph: 0404 204 722

Timeline

Back of House Operations Team Member

JB Hi-Fi
10.2020 - Current

Nightfill Team Member

Coles Supermarket
11.2019 - 11.2020

Bachelor Degree -

Australian Catholic University

Associate of Arts -

Umpqua Community College

Victorian Certificate of Education -

Hoppers Crossing Secondary College
Kane Hynes