Recent Bachelor of Arts student graduate in Politics and International Studies from the University of Melbourne, equipped with a solid foundation in organizational support, customer service, and effective communication. Experienced in working within academic and hospitality environments, demonstrating reliability, adaptability, and professionalism. Now seeking to transition into a campus administration role to contribute to the smooth functioning of student services and academic operations. Committed to fostering a welcoming and efficient campus environment.
Overview
4
4
years of professional experience
Work History
Food Runner/Server (Casual)
The Meat & Wine Co, Southbank
Southbank, VIC
09.2022 - Current
Delivered high-level customer service in a premium hospitality environment.
Managed multiple service tasks under pressure while ensuring guest satisfaction.
Effectively multitasked within fast-paced environment.
Greeted guests with friendliness and professionalism.
Communicated clearly with team members and customers to support seamless service operations.
Developed strong multitasking and coordination skills that are transferable to administrative settings.
Collaborated with kitchen staff to ensure accurate and timely order fulfillment.
Participated in team meetings to discuss service improvements and guest feedback.
Assisted servers by refilling drinks and providing additional table support.
Communicated effectively with guests regarding menu items and specials.
Handled guest inquiries and resolved minor issues during service shifts.
Supported training of new staff on food running procedures and restaurant protocols.
Delivered food to guests in a timely manner while following safety protocols.
Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Assisted in training new staff members on restaurant operations and procedures.
Server/Kitchenhand-part of the University Program
Trinity College
Parkville, Victoria
01.2022 - 12.2024
Assisted with campus dining services, supporting daily operations for staff and students.
I took on multiple roles, including service, food preparation, and cleaning, in a team-based environment.
Gained insight into college-level administration and logistics through on-campus work experience.
Demonstrated reliability and professionalism in maintaining quality service standards.
Waitress (Casual)
Bornga Korean BBQ Restaurant
Melbourne CBD, Victoria
03.2022 - 05.2022
Provided attentive service to a wide range of customers, demonstrating cultural awareness, and adaptability.
Assisted with food delivery, basic preparation, and cleanliness of dining areas.
Maintained composure in a busy, high-turnover environment, while supporting team efficiency.
Education
Bachelor of Arts - Politics and International Studies
University of Melbourne
Melbourne
08-2025
Foundation Studies
Trinity College
Parkville, VIC
12-2021
Skills
Administrative support and coordination: proven ability to manage workflows, support day-to-day operations, and handle diverse administrative tasks with efficiency and accuracy
Self-motivation and dependability: able to work independently with minimal supervision, consistently meet deadlines, and take initiative in resolving issues
Time management and organization: highly skilled in prioritizing responsibilities, scheduling tasks, and maintaining structure in busy, deadline-driven environments
Communication and customer service: experienced in engaging effectively with students, staff, and stakeholders through professional, clear, and courteous communication
Problem-solving and flexibility: adaptable in dynamic environments, with a practical approach to addressing challenges, and a willingness to take on varied responsibilities as needed
Team collaboration: cooperative and reliable team player, contributing positively to group goals, and supporting colleagues across departments
References
Sattya Kan |Campus Administrator| Sattya.kan@ae.edu.au
Vannita Som |Customer service officer|MUFG Pension and Market Solutions| vannitasom1st@gmail.com
Timeline
Food Runner/Server (Casual)
The Meat & Wine Co, Southbank
09.2022 - Current
Waitress (Casual)
Bornga Korean BBQ Restaurant
03.2022 - 05.2022
Server/Kitchenhand-part of the University Program
Trinity College
01.2022 - 12.2024
Bachelor of Arts - Politics and International Studies