KANNAV SHEEL BHATIA
Boronia
Summary
Reliable and energetic hospitality professional with experience in high-volume event venues and public bars. Recently completed Victorian RSA and foundational service training. Skilled in POS operations, customer service, and maintaining composure in fast-paced environments. Proven ability to work effectively as part of a team while delivering a high-quality guest experience.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Food and Beverage Attendant
Delaware North
Melbourne
02.2026 - Current
- Provided customer service in high-volume public bar environments
- Processed food and beverage orders efficiently during major events
- Operated POS systems and handled cash/card transactions
- Maintained cleanliness and RSA compliance standards
- Worked in fast-paced team settings under event conditions
Cashier
Shell Gas Station
Boronia
11.2025 - 12.2025
- Processed high-volume POS transactions with 100% accuracy during busy peak periods.
- Provided high-quality customer service in a fast-moving retail environment.
- Maintained inventory control and monitored stock levels for replenishment.
Customer Service Representative
TaskUs
Mohali
06.2025 - 10.2025
- Resolved customer concerns through effective communication and problem-solving.
- Managed multiple tasks simultaneously using voice and chat channels.
- Collaborated with a large team to meet service quality targets.
Education
MBA - Management Consulting
Deakin University
Burwood, VIC 11.2025 - 03.2026
Bachelor of Arts -
GGDSD COLLEGE
Chandigarh, Punjab 08.2021 - 06.2024
Skills
- Fast-Paced Service: Serving guests efficiently in high-volume event venues
- POS & Cash Handling: Operating card and cash transactions accurately
- Food & Beverage Service: Serving pre-packaged food and beverages
- Event Operations: Supporting smooth service during major sporting and entertainment events
- Customer Service & Teamwork: Delivering friendly service and collaborating effectively with colleagues
- Conflict Resolution: Remaining calm and professional in high-pressure situations
Certification
Victorian Responsible Service of Alcohol (RSA) – LCV Accredited
Timeline
Food and Beverage Attendant
Delaware North
02.2026 - Current
MBA - Management Consulting
Deakin University
11.2025 - 03.2026
Cashier
Shell Gas Station
11.2025 - 12.2025
Customer Service Representative
TaskUs
06.2025 - 10.2025
Bachelor of Arts -
GGDSD COLLEGE
08.2021 - 06.2024