Kapil Khadka
Hornsby,NSW
Summary
Experienced Stock Server/ bar person with solid history of accurate order taking. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than 3 years of related experience.
Overview
9
9
years of professional experience
Work History
Bartender/Stock Server
The Oaks Hotel
Neutral Bay, NSW
08.2016 - Current
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Performed opening, closing and shift change duties to keep the pub working efficiently and teams ready to meet customer needs.
- Checked over 20 daily IDs to verify ages and uphold NSW liquor laws.
- Served drinks in the bar and maintained the accurate amount of stock to meet expected demands.
- Answered customers’ questions, recommended items and recorded order information.
- Checked guests’ identification before serving alcoholic beverages.
- Waited on up to 100 customers at bar (during weekends).
Floor Stewart
Slip Inn
Sydney, NSW
06.2018 - 12.2018
- Greeted customers with smile and provided friendly, knowledgeable service.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Picking up plates, glasses and keeping the floor neat and tidy.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Engaged with customers in a sincere and friendly manner.
- Welcomed customers into the pub and helped locate items.
Education
Masters of Management For Engineers - Management Science
Central Queensland University, Sydney
Sydney2018
Bachelor of Engineering - Mechanical Engineering
Visvesvaraya Technological University
Belgaum, KA2015
Skills
- Stocking and replenishing fridges
- Customer service
- Cash handling
- Food and beverage pairings
- Menu presentation
- Food running
- Guest seating arrangements
- Hospitality service expertise
- Serving Drinks
Recommendation
Available on request.
Timeline
Floor Stewart
Slip Inn
06.2018 - 12.2018
Bartender/Stock Server
The Oaks Hotel
08.2016 - Current
Masters of Management For Engineers - Management Science
Central Queensland University, Sydney
Bachelor of Engineering - Mechanical Engineering
Visvesvaraya Technological University
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