Karen Green
Barrack Heights,NSW
Overview
17
17
years of professional experience
Work History
CPAP Consultant/Sleep Technician
Air Liquide Healthcare
04.2022 - 12.2023
- Independently ran CPAP store in Nowra.
- Educate patients in set up of in-home sleep study devices.
- Assist customers/clients with enquiries regarding their CPAP treatment.
- Assist customers/clients with understanding their sleep study results.
- Conduct annual and bi-annual stock take to manage inventory at my store.
- Strong understanding of Eftpos, POS and Myob receipting systems.
- Work closely with other teams members to ensure best outcome for my customers/clients
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Owner
Yarnsy's Cafe And Art Space
02.2020 - 04.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Enrolled Nurse
Illawarra Shoalhaven Local Health District
06.2007 - 06.2018
- Skilled at working independently and collaboratively in a team environment.
- Strong understanding of S2/S3 and S4 and S8 drugs
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
Diploma of Nursing - Nursing
TAFE New South Wales
Shellharbour, NSWSkills
- Staff Management
- Best Practices Implementation
- Quality Assurance
- Client Relationships
- Client Engagement
- Client rapport
Timeline
CPAP Consultant/Sleep Technician
Air Liquide Healthcare
04.2022 - 12.2023
Owner
Yarnsy's Cafe And Art Space
02.2020 - 04.2022
Enrolled Nurse
Illawarra Shoalhaven Local Health District
06.2007 - 06.2018
Diploma of Nursing - Nursing
TAFE New South Wales
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