Karen Hamilton
Rosedale,VIC
Overview
24
24
years of professional experience
Work History
Night Emergency Department Ward Clerk
Central Gippsland Health Service
08.2023 - Current
- Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
- Frequently double-checked patient histories and current information.
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Skillfully manage the Emergency Code Phone, notifying appropriate team members of the current emergency.
Retail Sales Assistant
Bunnings
10.2006 - Current
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Maintained clean sales floor and straightened and faced merchandise.
- Located merchandise across various stores to address customer needs.
Patient Transport Officer
Royal Flying Doctors Service
09.2018 - 08.2023
- Assisted in the training of new Patient Transport Officers by sharing knowledge and providing guidance on best practices for patient care.
- Assisted in transferring patients, beds and patient care equipment to other hospitals adhering to necessary safety precautions.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Enhanced patient comfort by providing compassionate care and timely transport services.
- Developed strong rapport with diverse groups of patients from varying cultural backgrounds through empathetic listening skills and genuine compassion.
Retail Sales Assistant
Kmart
08.2000 - 09.2006
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Education
Bachelor of Nursing -
Federation University Australia
Churchill, VIC10.2024
Certificate of Mental Health First Aid -
Mental Health First Aid
Online2022
Certificate III Non-Emergency Patient Transport -
Central Gippsland Institute of TAFE
Morwell, VIC08.2018
Certificate IV Retail Management -
Swinburne Institute of TAFE
10.2003
Certificate II in Retail Customer Service -
Swinburne Institute of TAFE
08.2001
Diploma of Environmental Management -
Chisholm Institute
Berwick, VIC11.1999
Practice HIstory
2023
December 4 to December 22
Central Gippsland Health Service
Acute Surgical
* Developed clinic skills essential for contemporary nursing.
* Demonstrated understanding of legal implications of medication administration.
* Demonstrated therapeutic communication techniques with patients.
* Applied knowledge of mental health assessments and clinical reasoning cycle.
2023
October 2 to October 6
Yarramundi Recovery Camp
Mental Health
* Actively worked on promoting positive image and challenging stereotypes.
* Communicated effectively with people who are experts in mental health.
* Used a recovery-based approach to assess, plan and evaluate clients with mental illness.
* Demonstrated a solid understanding of the Mental Health Act.
2023
June 12 to July 9
Yarram and District Health Service
Acute Medical
* Demonstrated competency in appropriate clinical skills.
* Administration and documentation of medication delivered under supervision.
* Demonstrated inter-professional communication.
* Established therapeutic relationships with patients.
2022
October 17 to October 28
Wilson’s Lodge
Aged Care
* Demonstrated clinical reasoning skills.
* Integrated person-centered assessment and care.
* Utilised therapeutic communication in assessment and care of patients.
* Demonstrated how to use beginner level theoretical principles and techniques in physical assessments and documentation.
Volunteering
2022 – current
Maffra and District Car Club
Committee member, Track Day support, and Working Bees.
2013 – Current
Scouts Victoria
Registered Parent Helper, Fundraising Committee, First Aid and Welfare, Working Bees at various sites.
2013 - 2022
Little Athletics Victoria
Registered parent helper, Committee member and First Aid Officer.
1995 – 2002
Country Fire Authority
Fire Fighter, First Aid Officer, Training and Development for the Junior Department.
Achievements
Semester 2, 2023, I received a letter of commendation for performing well above average in demonstrating considerable knowledge and expertise in NURBN 2026.
Relevant Memberships / Licenses / Checks
Current Working with Childrens Check EXP: ????
Current NDIS check as at ????
Police check from ????, waiting on current check to arrive.
Current BLS theory, with practical booked for April 2023.
Up to date immunisations (including 3 x COVID vaccines).
Current Mask Fit Test as at Nov, 2023.
References
Reference 1:
Name:
Email:
Reference 2:
Name:
Email:
Timeline
Night Emergency Department Ward Clerk
Central Gippsland Health Service
08.2023 - Current
Patient Transport Officer
Royal Flying Doctors Service
09.2018 - 08.2023
Retail Sales Assistant
Bunnings
10.2006 - Current
Retail Sales Assistant
Kmart
08.2000 - 09.2006
Bachelor of Nursing -
Federation University Australia
Certificate of Mental Health First Aid -
Mental Health First Aid
Certificate III Non-Emergency Patient Transport -
Central Gippsland Institute of TAFE
Certificate IV Retail Management -
Swinburne Institute of TAFE
Certificate II in Retail Customer Service -
Swinburne Institute of TAFE
Diploma of Environmental Management -
Chisholm Institute
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