A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I am devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Trainer and Group Fitness Instructor
REVL
03.2022 - Current
Personal trainer, guiding members to achieve greater physical mobility to improve their quality of life
Developed personalised fitness programs for clients based on their individual goals and needs.
Provide instructions in proper form, technique, and safety when performing exercises.
Provided excellent customer service in order to resolve any complaints or issues quickly.
Nanny/Babysitter
Private
, SA
12.2023 - 06.2024
Assisting with daily care, nurturing and playing, coordinating activities and cooking simple and nutritious meals for kids
Maintained a safe, healthy and nurturing environment for the children in their home.
Personal Trainer and Group Fitness Instructor
F45 South Road
St Mary's , SA
03.2021 - 03.2022
Guidance on selecting appropriate workout attire for individuals.
Encourage engagement in group fitness classes and gym activities to create and maintain a motivational and supportive culture while boosting positive client experiences.
Market Manager
Organic Food Markets
06.2019 - 01.2021
Ensure all areas, including hazards and dangerous spots around the market, are controlled
Additionally, create reports on stall presence and manage rent efficiently.
Answered customer questions and addressed problems and complaints in person and via phone.
All-rounder
SILK – CITY
05.2019 - 09.2019
High customer service to customers, helping the back of the house deliver a good job, working in teamwork to maintain calm and enthusiasm during the shift, and training new people to make the job easier and more effective.
I helped with customer requests and answered questions to improve satisfaction.
Assitant Manager
TRINATION FITNESS
12.2018 - 04.2019
High customer service knowledge to make clients and customers comfortable, registering new clients in the management system and welcoming them in to get the best environment and help, checking sign-in people and making a friendly space for them to be happy.
Waitress
CLIFFORD WALLACE – Surry Hills
10.2018 - 12.2018
Serving people during big events, high customer service, serving canapes and serving drinks, able to make high standard service in a high and clean presentation.
All Rounder
SOL – CAMPSIE
10.2018 - 12.2018
High customer service knowledge, take orders.
Working under pressure and a fast environment, managing the counter.
All rounder
DRUGSTORE – SUMMER HILL
04.2018 - 12.2018
High customer service knowledge, take orders
Following orders from the customer
Working under pressure and fast environment.
Administrative Officer
INTERNATIONAL HOUSE
03.2018 - 09.2018
High customer service knowledge in order to make the student comfortable, registering new students in student’s management system and creating COES in order to get application for our college, checking students attendance, issuing attendance letters and taking students to social activities.
All rounder
NOSH – WORLD SQUARE
06.2017 - 03.2018
High customer service knowledge, take orders, manage stock and able to teach new staff
Following orders from the customer
Working under pressure and fast environment.
Call Center Agent
LATCOM BOGOTA
10.2015 - 12.2016
Full time, high customer service by telephone fixing up any problem and questions that the clients have and giving technical support on mobile and line services.
Education
Bachelor - Nutrition and Dietetics
FLINDERS UNIVERSITY
Adelaide, SA
Certificate IV - Fitness Course
COLLEGE OF SPORTS & FITNESS
Certificate III - Fitness Course
AUSTRALIAN COLLEGE OF SPORTS & FITNESS
General English and Cambridge course -
ABILITY
Hospitality -
UNIVERSITY UNIAGUSTINIANA
Skills
Excellent customer service
Member support
Customer orientation
Time management
Strong sense of judgment and problem-solving capabilities
Willingness to learn
Enthusiastic and motivated
Responsible and punctual
Teamwork and Collaboration
References
Steven Choularton, Organic food markets owner, 0413545182
Cassandra Green, Gym Manager, 0430134009
Affiliations
I love going to the gym and running as well as making healthy recipes.