Karen O’grady
Yanco,NSW
Summary
Motivated professional with a strong work ethic and adaptability. Delivered consistent results through effective organization and ability to thrive under pressure. Focused on enhancing organizational brand by quickly mastering new skills and responding to challenges.
Overview
16
16
years of professional experience
Work History
Yanco shop
Owner/ manger
Yanco
06.2018 - 05.2023
- Kitchen operation
- Operated grills, fryers and boilers to cook items to quality guidelines.
- Maintained safe operations of food prep equipment to reduce complications and retained safety procedures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Reviewed temperature logs, cleaning records, and safety checklists daily.
- Australia post
- Packed, sealed or affixed postage to prepare materials for shipping.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Resolved customer issues and escalated concerns promptly.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Sorted incoming mail by size, class, and delivery route for postal processing.
- Prepared outgoing mail using labels, envelopes, and proper postal markings.
- Conducted daily audits of cash drawers to check accuracy of transactions.
- Lotto
- Maintained product displays across shop and counters.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Participated in sales training programs to increase product knowledge.
Stay at Home Parent
Parent
Yanco
01.2014 - 01.2018
- Supervised daily childcare and supported homework routines
- Managed household schedules and coordinated family appointments
- Planned meals and organized grocery shopping lists
AUSTRALIAN DEFENCE FORCE -ARMY CHEF
ADF
05.2007 - 09.2014
- Prepared nutritious meals for ADF messes, field kitchens, and dining services to support troop morale and operational readiness.
- Planned menus tailored to dietary needs and operational requirements, ensuring compliance with nutrition standards.
- Managed kitchen hygiene, sanitation, and food safety procedures to maintain high standards and ensure soldier health.
- Completed military training in weapon handling and fieldcraft skills.
Education
St Francis College
LeetonSkills
- Food preparation
- Kitchen hygiene
- Customer service
- Cash flow management
- Food safety compliance
- Kitchen equipment operation
- Meal preparation
- Menu planning
Personal Information
- Date of Birth: 1987-03-10
- Gender: Female
- Driving License: 14810063
- ID Type: NSW Drivers Licence No.
- ID Number: 14810063
D. LANDOWNER/OCCUPIER
- Date of Birth: 1987-03-10
- Gender: Female
- Driving License: 14810063
- ID Type: NSW Drivers Licence No.
- ID Number: 14810063
Disclaimer
- Date of Birth: 1987-03-10
- Gender: Female
- Driving License: 14810063
- ID Type: NSW Drivers Licence No.
- ID Number: 14810063
E. DETAILS OF PERSON SEEKING PERMISSION
- Date of Birth: 1987-03-10
- Gender: Female
- Driving License: 14810063
- ID Type: NSW Drivers Licence No.
- ID Number: 14810063
F. LANDOWNER/OCCUPIER SIGNATURE
- Date of Birth: 1987-03-10
- Gender: Female
- Driving License: 14810063
- ID Type: NSW Drivers Licence No.
- ID Number: 14810063
Timeline
Yanco shop
Owner/ manger
06.2018 - 05.2023
Stay at Home Parent
Parent
01.2014 - 01.2018
AUSTRALIAN DEFENCE FORCE -ARMY CHEF
ADF
05.2007 - 09.2014
St Francis College