Karen Oliphant
Summary
Over 22 years of dedicated experience in delivering compassionate, patient-centered care, with a strong commitment to addressing the holistic needs of individuals. Proven collaboration with allied health teams, specialists, and various stakeholders fosters robust community partnerships that enhance service delivery. Exceptional verbal and written communication skills facilitate seamless interactions among all parties involved, while innovative problem-solving capabilities ensure effective responses to complex situations. Extensive knowledge of CHSP, My Aged Care, Palliative Care, and funding for community services enhances the ability to efficiently navigate both private and public hospital HITH services.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Community Liaison - CNC
St Vincent's Private Hospital Northside
04.2005 - Current
- Collaborate with patients/ families or caregivers to address all concerns and to ensure optimal discharge outcomes for all stakeholders
- Assess patients for eligibility of funding/services in the community and make appropriate referrals
- Collaborate with multidisciplinary teams to ensure a holistic approach to a patient's discharge
- Arrange ACAT assessments and facilitate timely respite or permanent care transfers
- Facilitate Health Fund negotiation teams have up to date costings of supplies, antibiotics, dressings and nursing fees to enable informed negotiations
- OUTCOMES: Eg: Agreement with NIB -streamlining processes and reducing length of stay and improves patients quality of life instead of awaiting health fund approvals.
- Key responsibilities
Registered Nurse and Discharge Planner
Holy Spirit Northside Hospital
02.2002 - Current
- Monitored and recorded patient condition, vital signs, recovery progress and administered medication
- Instructed patients, caregivers and families on services available post cardiac surgery and arranged appropriate services if required
- Collaboration with Community Liaison Manager with patients requiring ongoing review.
Registered Nurse
Holy Spirit Northside Hospital
07.2001 - 02.2002
- Monitored and recorded patient condition, vital signs, recovery progress and administered medication
- Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain
Registered Nurse
Greenslopes Private Hospital
05.1999 - 07.2001
- Monitored and recorded patient condition, vital signs, recovery progress and administered medication.
- Supervised dialysis treatments for patients in hospital setting.
- Counselled patients on incontinence and educated on patient care options.
Education
Bachelor of Arts - Nursing
QUT
Kelvin Grove, Qld11.1997
Higher School Certificate - undefined
Mullumbimby High School
Mullumbimby, NSW11.1994
Skills
- Multidisciplinary collaboration
- Strong verbal communication
- Organizational skills
- Proficient in Microsoft Word and Outlook
- Issue and conflict resolution
- Effective problem resolution
- Implementation of policies
- Streamlined transfer processes
- Effective communication
- Experience managing tasks in high-pressure settings
- Experience with systems integration and automation
- Data reporting
- Cultural sensitivity
- Strategic team guidance
Accomplishments
- Collaborated with Dr Alex Chaudhuri and Community Liaison team as clinical lead in the development of HITH project at St Vincent's Northside.
- Used Microsoft Excel to develop database of HITH patients and spreadsheets to assist with mapping of area, beds days and readmissions
- HITH Card created to ensure all stakeholders were aware of patients on virtual HITH for HITH readmissions.
- Involved in Implementation of IFC for Sub- Acute care
- Improved processes in Prosthesis funding for Vac, Baxter infusers and Rocket Drains
- HITH funding Pathways for community liaison Team to follow for specific health funds for Vac and Iv Antibiotics
- CLM database implemented and updated to ensure CLM can see all patients previously seen and all visits and services already in place saving time and assessments
- Information from diverse sources to consolidate knowledge and resources then dispersed within the organisation accordingly
- Work together with other teams to develop, create and optimise organisational outcomes
- Collaborated with team of staff including educators, NUMs and ADOCs in the development of dementia policy and implementation of the 4AT tool
- coordinated
Affiliations
HITH society
Certification
- University of Tasmania
- MOOC Certificates-
- Understanding Dementia July 2018
- Preventing Dementia December 2018
Timeline
Community Liaison - CNC
St Vincent's Private Hospital Northside
04.2005 - Current
Registered Nurse and Discharge Planner
Holy Spirit Northside Hospital
02.2002 - Current
Registered Nurse
Holy Spirit Northside Hospital
07.2001 - 02.2002
Registered Nurse
Greenslopes Private Hospital
05.1999 - 07.2001
Higher School Certificate - undefined
Mullumbimby High School
Bachelor of Arts - Nursing
QUT
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