Karina FitzGerald
Melbourne,Australia
Summary
Experienced Fleet Management Assistant with strong skills in vehicle coordination, administrative support, and customer communication. Proficient in preparing and processing documentation for vehicle acquisitions, managing data entry, and liaising with third parties to ensure smooth fleet operations. Experienced in supporting vehicle disposal processes and maintaining accurate fleet records. Seeking to apply my organizational and communication skills to support the Northern Territory Police Fleet Division in managing fleet activities, including vehicle acquisition, disposal, and reporting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fleet Manager Assistant
Garry Warren Smith
Melbourne, VIC
11.2020 - Current
- Coordinate fleet operations, including managing vehicle quotes, processing sales inquiries, and converting them into deals by liaising with customers and suppliers.
- Oversee vehicle preparation processes, including submitting requests for ‘Vehicle Get Ready’ and ensuring vehicles are ready for delivery in line with customer specifications and deadlines.
- Prepare all necessary documentation for vehicle registration and delivery, ensuring compliance with regulatory standards and smooth transitions for customers.
- Manage the post-delivery process, following up with customers to ensure satisfaction and addressing any issues or concerns promptly.
- Handle the coordination and submission of tenders, ensuring timely and accurate completion of all required documents.
- Provide coverage for the Fleet Manager in their absence, ensuring the continued smooth operation of fleet activities, including vehicle registrations, paperwork, and coordination with internal departments.
- Maintain customer and prospect contact data to support retention efforts and generate referrals.
- Communicate effectively with internal teams, customers, and third-party suppliers to ensure fleet processes run efficiently.
Brand Ambassador
The Dulux Group
Melbourne, VIC : Victoria
02.2019 - Current
- Managed customer interactions across various retail environments, providing product information and promoting brand awareness.
- Developed and maintained strong relationships with customers, enhancing engagement and ensuring customer satisfaction.
Vinyl Printing
Australian Merch Co.
Melbourne, VIC : Victoria
07.2019 - 03.2020
- Managed high-volume print production while ensuring adherence to strict quality standards.
- Inspected finished products for accuracy and consistency, maintaining high levels of quality control.
Retail Store Manager
Identity Cycle
Melbourne, VIC : Victoria
12.2016 - 01.2018
- Oversaw daily retail operations, including order fulfillment and customer service, ensuring efficient store management and timely deliveries.
- Managed marketing campaigns, including email promotions to increase customer engagement and sales.
Lead Graphic Designer
Nikpol Pty. Ltd.
Melbourne, VIC
08.2015 - 12.2016
- Led significant rebranding efforts across multiple states
- Leveraged direct communication for market research applying UX design principles
- Managed expectations with key stakeholders throughout the rebranding process
- Managed project timelines with precision
Graphic Designer & Marketing Assistant
The Décor Corporation
Melbourne, VIC : Victoria
01.2014 - 01.2015
- Led design projects for rebranding initiatives across multiple locations, managing design teams and ensuring project timelines were met.
- Worked closely with stakeholders to ensure designs aligned with client expectations and branding objectives.
Education
Diploma of General Studies -
Melbourne University – Dookie College
01.2018
Bachelor of Communication Design - Advertising and Branding
Swinburne University
01.2012
Skills
- Fleet Coordination & Daily Operations
- Data Entry & Reporting
- Vendor Management
- Customer Communication & Support
- Task Coordination & Project Management
- Strong Interpersonal & Communication Skills
Certification
- Drivers Licence, Victoria, Australia
- Working with Children Check, Victoria, Australia
Timeline
Fleet Manager Assistant
Garry Warren Smith
11.2020 - Current
Vinyl Printing
Australian Merch Co.
07.2019 - 03.2020
Brand Ambassador
The Dulux Group
02.2019 - Current
Retail Store Manager
Identity Cycle
12.2016 - 01.2018
Lead Graphic Designer
Nikpol Pty. Ltd.
08.2015 - 12.2016
Graphic Designer & Marketing Assistant
The Décor Corporation
01.2014 - 01.2015
- Drivers Licence, Victoria, Australia
- Working with Children Check, Victoria, Australia
Diploma of General Studies -
Melbourne University – Dookie College
Bachelor of Communication Design - Advertising and Branding
Swinburne University
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