Summary
Overview
Work History
Education
Skills
Refrences
Timeline
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Karissa Pinnington

Hobart,TAS

Summary

Dedicated FOH team member with a strong focus on customer service and operational efficiency. Skilled in point-of-sale systems and inventory management, contributing to seamless operations and enhanced customer experiences.

Overview

7
7
years of professional experience

Work History

FOH Team Member

Stock Market Restaurant
Hobart, Tasmania
11.2022 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Utilized point-of-sale system to process transactions accurately and efficiently.
  • Demonstrated knowledge of menu items in order to assist customers with their selections.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Prepared and served a variety of coffee beverages to customers.
  • Supervised bar staff to ensure smooth operations during peak hours.

Team member, 2IC, Store manager

Liveat
Moonah, Tasmania
01.2019 - 10.2022
  • Participated in team meetings to discuss operational improvements and workflow efficiency.
  • Trained new employees on company policies and daily operational tasks effectively.
  • Utilized point-of-sale systems for processing transactions accurately and quickly.
  • Contributed ideas for enhancing customer service experiences through teamwork initiatives.
  • Operated cash registers to process payments from customers.
  • Trained new team members using approved training materials and information.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Participated in team meetings to discuss strategies for improvement.
  • Collaborated with team members to achieve daily goals.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Education

Some College (No Degree) -

Elizabeth College
Hobart

High School Diploma -

Dominic College
Hobart

Skills

  • Customer service
  • Point-of-sale systems
  • Inventory management
  • Customer engagement
  • Operational efficiency
  • Workplace cleanliness
  • Effective communication
  • Professional appearance
  • Open-close procedures

Refrences

Joshua Handley

Stock Market Owner

0477137779

Kelli Morey

Liveat Moonah Owner

0438348443

Timeline

FOH Team Member

Stock Market Restaurant
11.2022 - Current

Team member, 2IC, Store manager

Liveat
01.2019 - 10.2022

Some College (No Degree) -

Elizabeth College

High School Diploma -

Dominic College
Karissa Pinnington