Karissa Pinnington
Hobart,TAS
Summary
Dedicated FOH team member with a strong focus on customer service and operational efficiency. Skilled in point-of-sale systems and inventory management, contributing to seamless operations and enhanced customer experiences.
Overview
7
7
years of professional experience
Work History
FOH Team Member
Stock Market Restaurant
Hobart, Tasmania
11.2022 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Utilized point-of-sale system to process transactions accurately and efficiently.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
- Explained menu items, took orders and delivered food courses according to instruction.
- Prepared and served a variety of coffee beverages to customers.
- Supervised bar staff to ensure smooth operations during peak hours.
Team member, 2IC, Store manager
Liveat
Moonah, Tasmania
01.2019 - 10.2022
- Participated in team meetings to discuss operational improvements and workflow efficiency.
- Trained new employees on company policies and daily operational tasks effectively.
- Utilized point-of-sale systems for processing transactions accurately and quickly.
- Contributed ideas for enhancing customer service experiences through teamwork initiatives.
- Operated cash registers to process payments from customers.
- Trained new team members using approved training materials and information.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Participated in team meetings to discuss strategies for improvement.
- Collaborated with team members to achieve daily goals.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Education
Some College (No Degree) -
Elizabeth College
HobartHigh School Diploma -
Dominic College
HobartSkills
- Customer service
- Point-of-sale systems
- Inventory management
- Customer engagement
- Operational efficiency
- Workplace cleanliness
- Effective communication
- Professional appearance
- Open-close procedures
Refrences
Joshua Handley
Stock Market Owner
0477137779
Kelli Morey
Liveat Moonah Owner
0438348443
Timeline
FOH Team Member
Stock Market Restaurant
11.2022 - Current
Team member, 2IC, Store manager
Liveat
01.2019 - 10.2022
Some College (No Degree) -
Elizabeth College
High School Diploma -
Dominic College