KARLA SOFIA CUEVA PANCHES
Padstow,NSW
Summary
Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker with a focus on quality services; always ready to learn.
Overview
11
11
years of professional experience
Work History
Kitchen Hand
Tanta Foods . Artisan Bakery
03.2019 - 08.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, prepared mise en place and prepared sauces when kitchen staff was busy.
- Transported food items from storage areas to kitchen for prepping.
- Followed recipes and chef instructions to prepare food correctly.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Managed time to juggle multiple tasks simultaneously with ease.
Analyst Consultant
Ministery Tourism Of Ecuador
10.2016 - 01.2019
- Communicated with stakeholders and partners to gather requirements and information.
- Identified and analyzed gaps between current situation and desired outcome using resources to obtain information and deliver solutions.
- Analyse and evaluate of feasibility of tourism projects; methodologies formulation, tools, strategies and advice for entrepreneurs and tourism entrepreneurs.
Airport Passenger Service Agent
Latam Airlines
11.2011 - 10.2016
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Oversaw ticketing, gate and ramp services.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Responsible for excellence service during the process of airport; control service time and flow passengers, provision of signage, certifying standards company compliance.
Education
Bachelor of Arts - Tourism Operation & National Guide
Universidad San Francisco De Quito
Quito - Ecuador05.2013
Skills
- Teamwork
- Great ability to organization and planning
- Proactive and positive approach
- Inspection Requirements
- Plates Presentation
- Sweeping and Mopping
Languages
Spanish
Native or Bilingual
English
Limited Working
Italian
Elementary
Timeline
Kitchen Hand
Tanta Foods . Artisan Bakery
03.2019 - 08.2022
Analyst Consultant
Ministery Tourism Of Ecuador
10.2016 - 01.2019
Airport Passenger Service Agent
Latam Airlines
11.2011 - 10.2016
Bachelor of Arts - Tourism Operation & National Guide
Universidad San Francisco De Quito
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