Karmen King

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Stock ordering

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Collaborated with store managers to devise store layouts and establish aesthetic appeal.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted with hiring, training and mentoring new staff members.

• Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
• Interviewed, hired and trained lab technicians to perform experiments and analyze results.
• Set and oversaw quality assurance guidelines for laboratory work.
• Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance

Customer Service

Learning all aspects of a 1 hour

• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Completed daily tasks accurately and on-time to support shop needs.
• Checked incoming orders and organized new stock.
• Greeted customers entering store and offered assistance with requirements.