Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karmen Tamm

Brisbane,QLD

Summary

Hardworking and motivated customer service worker with 2,5 years long experience. Fast learner who quickly adapts to new work systems and food menus. Have experience working long shifts alone or in a team. Maintains focus and positive attitude in stressful situations and busy environments.

Overview

2
2
years of professional experience

Work History

Receptionist, Waitress, Bartender

Rakvere Theatre
02.2022 - 07.2023


  • Conducted regular inventory count to keep bar and drink supplies stocked.
  • Followed strict recipes and drink measurements.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.


  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins, prepared silverware sets and polishing glassware.
  • Trained new staff.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
  • Counted money in cash drawers at beginning and end of shifts.
  • Served high customer volumes during special events, nights, and weekends.
  • Restocked supplies and submitted purchase orders to maintain stock levels.


  • Maintained workers log for entering and leaving from different parts on theatre complex.
  • Answered phone promptly and directed incoming calls to correct offices. Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Checking in and checking out people from theatre guesthouse. Managing guesthouse system.
  • Selling tickets and managing national ticket selling system.
  • Cooperating closely with other theatre parts.

Cashier

Aneira
10.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, and card transactions.
  • Helped customers complete purchases and locate items.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Receiving and checking the goods and placing them in the storage room. Displaying the goods to the shelf's.
  • Cleaning the shop after my shift.


Cafe Worker

Aneira
06.2021 - 09.2021
  • Opening and closing the cafe.
  • Counted money in cash drawers at beginning and end of shifts.
  • Receiving, checking and displaying the goods, checking expiration dates. Carrying received goods to the storage room.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Taking orders at cash register
  • Making hot snacks and coffee
  • Transported food items from storage areas to kitchen for prepping.
  • Followed recipes and chef instructions to prepare food correctly.
  • Helping kitchen staff with dishwashing.
  • Switching places with line cook. I was in the kitchen and she was at the register.
  • Helping chef and line cook when it was busy.
  • Cleaning the coffee machine and ordering coffee, milk and cleaning product to it.

Education

High School Diploma -

Kadrina Secondary School
Estonia
06.2021

Skills

  • Table Preparation
  • Transactions and Cash Handling
  • Food Running
  • Complex Problem-Solving
  • Daily Menu Memorization
  • Warm and Friendly
  • High-Volume Dining
  • Cool Under Pressure
  • Team Collaboration
  • Wine and Liquor Service
  • Taking Reservations
  • Phone Inquiries
  • Catering and bartending events

Languages

Estonian
Native or Bilingual
Russian
Limited Working
English
Full Professional

Timeline

Receptionist, Waitress, Bartender

Rakvere Theatre
02.2022 - 07.2023

Cashier

Aneira
10.2021 - 01.2022

Cafe Worker

Aneira
06.2021 - 09.2021

High School Diploma -

Kadrina Secondary School

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Karmen Tamm