Karry Nguyen
Kingsgrove,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Arcade Game Staff
Funland
Sydney , NSW
2023.03 - Current
- Hardworking and reliable customer service wit strong ability in anticipate guest. Offering interpersonal relationship and observation. Highly organized, proactive and punctual with team- oriented mentality
- Demonstrated expertise in upselling at Arcade exceeding sales target by leveraging strong promotion knowledge and customer relationship skill.
- With two years of experience in customer service, I have honed my skills to deliver exceptional service to clients
- I have developed strong communication abilities, ensuring I can actively listen to customer concerns and promptly provide effective solutions
- I'm proactive, hard-working, and friendly in providing customers with the best experience in this area.
- Greeted customers upon entering the arcade and answered any questions they had.
- Provided customer service support to patrons who needed help using an arcade machine or playing a game.
Coffee Shop Assistant
Sydney Olympic Park Authority
NSW
2021.12 - 2022.08
- Prepared food and beverage quickly, decision making to keep the work flow and handle 7 customers at once.
- I have honed my skills in crafting exquisite coffee beverages, providing top-notch customer service, and maintaining a welcoming ambiance
- My expertise includes espresso preparation, latte art, and efficient multitasking during peak hours.( especially in events)
- Additionally, I can remember each regular patron's coffee which bring them the best customer service in this area.
- Greeted customers and provided menu information.
- Maintained cleanliness of café area by wiping tables, chairs, countertops, and equipment.
McDonalds Crew Member
McDonald's
NSW
2020.01 - 2020.03
- Teamwork, collaboration to keep the customers flow.
- Fast paced, take order quickly and be able to handle the stress of environment.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Woolworths Staff
Woolworths Supermarket
NSW
2020.01 - 2020.01
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
University Degree in Diploma and bachelor -
Western Sydney University
10.2023
Skills
- Customer Service
- Communication
- POS system knowledge
- Upselling skill
- Quick learner
- Adaptable
- Service-orientation
- Cash handling
- Proactive
- Personalized
- Interpersonal Communication
- Customer Support
- Guest Services
- Strong Work Ethic
- Teamwork and Collaboration
- Cleaning and organization
- Social listening
- Calm Under Pressure
Objective
- I am a dedicated individual who has recently developed a strong passion for fashion and perfume. However, I understand that your business requires not only knowledge of fragrance and fashion but also advanced technical skills. Being part of your team would provide me with the opportunity to further enhance my knowledge.
- As this is my first time working with your company, I believe that excellent presentation are essential for building my confidence and comfort. As a quick learner with an adaptive personality, I am confident that I can quickly improve and perform effectively to benefit our company.
Certification
- RSA
- RCG
- Driver license
Timeline
Arcade Game Staff
Funland
2023.03 - Current
Coffee Shop Assistant
Sydney Olympic Park Authority
2021.12 - 2022.08
McDonalds Crew Member
McDonald's
2020.01 - 2020.03
Woolworths Staff
Woolworths Supermarket
2020.01 - 2020.01
University Degree in Diploma and bachelor -
Western Sydney University
- RSA
- RCG
- Driver license
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