Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Karthik Gandrala

Kellyville,NSW

Summary

I am a well-organized and dedicated university student with about 1.5 years of experience in the hospitality and retail industry, with an energetic nature. I demonstrate a strong sense of personal initiative, and self-motivation and pay great attention to detail. I am polite and respectful and have a positive and friendly personality. I am approachable and passionate about delivering top-notch customer service skills. I am dedicated to welcoming customers warmly and naturally. I am skilled in processing transactions, handling cash, using registers, EFTPOS machines and arranging merchandise. I am a reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Overview

1
1
year of professional experience

Work History

Casual Sales Assistant

The Athletes Foot
11.2022 - Current
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
    • Answered questions about store policies and addressed customer concerns.
    • Used POS system to process sales, returns, online orders, and gift card activations.
    • Maintained clean sales floor and straightened and faced merchandise.
    • Trained and supervised new employees to use selling strategies and apply best practices.

Casual Sales Assistant

YD
09.2023 - 01.2024
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
    • Answered questions about store policies and addressed customer concerns.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Utilized upselling techniques to promote additional products and increase sales.

Kitchen Hand

Bakehouse North Kellyville
05.2023 - 07.2023
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Education

Bachelor of Computer Science - Computer Science

University of Tech Sydney
Sydney, NSW
09.2026

High School Diploma -

Rouse Hill High School
Rouse Hill
10.2022

Skills

PERSONAL SKILLS: Self-management, Confident, Friendly, Approachable, High standards of personal grooming, Mathematically competent

SOCIAL SKILLS: Polished customer service skills, Respectful, Clearly and articulately spoken LEADERSHIP SKILLS: Team player, Active listener, Flexible

TRANSFERABLE SKILLS: Ability to prioritize, Personal Organization, Being flexible, Work to deadlines, Self-motivation, Diligent

TECHNOLOGICAL SKILLS: POS systems, spreadsheets, IT competent, EFTPOS

Volunteering

I am currently training to be a Volunteer Firefighter with the New South Wales Rural Fire Service. It is an organisation that I take great pride in and a place where I have learned numerous practical skills and have garnered valuable advice and mentorship from people who have been serving the community and country for decades. This invaluable experience involves me learning how to better work as a team under pressure in tense situations as well as how to communicate effectively to achieved the best, most desired result.

Timeline

Casual Sales Assistant

YD
09.2023 - 01.2024

Kitchen Hand

Bakehouse North Kellyville
05.2023 - 07.2023

Casual Sales Assistant

The Athletes Foot
11.2022 - Current

Bachelor of Computer Science - Computer Science

University of Tech Sydney

High School Diploma -

Rouse Hill High School
Karthik Gandrala