Kartya Varley
Edgecliff
Summary
Detail-oriented professional with 8 years of experience in back office operations, administrative support, and customer service. A strong leader and inclusive team player with a proven track record. Dedicated to continuous learning and skill development. Proficient in data entry and adept at utilising various software applications.
Overview
7
7
years of professional experience
Work History
Managing Directors Assistant
Lee Leslie Management
08.2022 - Current
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Updating of actors' online files, composed contracts and organised client payments using XERO.
- Served as point of contact between clients and managerial staff.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Maintained and organised all shared drives, documents and spreadsheets in Google Workspace.
- Conceptualised, planned and executed original designs for the company website.
Optical Assistant /Social Media Marketing Manager
HineSight Optometrist
09.2021 - 09.2022
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Managed paid social media advertising campaigns to reach and engage target audiences.
- Redeveloped the Company website
Administrative Assistant
Parlour B
04.2018 - 11.2018
- Assisted development and implementation of new administrative procedures.
- Collected deposits, fees and payments.
- Executed record filing system to improve document organisation and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyse, and report on performance and sales data.
Wellness Consultant/Sales Assosciate
Massage Envy Sydney CBD
02.2017 - 03.2018
- Gained over 12 months of hands-on experience in interviewing, consulting, tending and pitching sales to clients.
- Identifying clients needs and objections during the consultation, building client rapport, which allows for a smooth sale.
- Extensively trained and developed new staff members, helping them in practical and online training.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Education
High School Diploma -
St Clare's College
Waverley, NSWBachelor of Arts - Media And Communications
The University of Notre Dame
Ultimo, NSW11.2021
Graduate Diploma - Psychology
Monash Univeristy
Melbourne, VIC12.2024
Skills
- Strong Organisational Skills
- Data Entry
- Research and Analytical Skills
- Social Media and Marketing
- Problem Solving
- Appointment/Scheduling Coordination
- Back Office Operations
- Website development
References
Narelle Hine
HineSight Head Optometrist And Owner
0418238262
narelle@hinesight.net.au
Lee Leslie
Managing Director of Lee Leslie Management
0411222933
lee@leeleslie.com
Timeline
Managing Directors Assistant
Lee Leslie Management
08.2022 - Current
Optical Assistant /Social Media Marketing Manager
HineSight Optometrist
09.2021 - 09.2022
Administrative Assistant
Parlour B
04.2018 - 11.2018
Wellness Consultant/Sales Assosciate
Massage Envy Sydney CBD
02.2017 - 03.2018
High School Diploma -
St Clare's College
Bachelor of Arts - Media And Communications
The University of Notre Dame
Graduate Diploma - Psychology
Monash Univeristy
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