Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
6
6
years of professional experience
Work History
Checkout Operator
Coles Group
08.2023 - Current
Helped customers complete purchases, locate items, and join reward programs.
Streamlined checkout process for increased efficiency and reduced waiting times.
Greeted customers entering store and responded promptly to customer needs.
Used POS system to enter orders, process payments and issue receipts.
Upsold additional products and services to customers, increasing revenue.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Supervisor
Nandos Food Outlet
02.2020 - 08.2023
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Coordinated kitchen activities with front-of-house staff for seamless and service.
Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Resolved guests complaints while maintaining positive customer environment.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
All Rounder
West Coast Ice Cream And Coffee Van
03.2018 - 11.2019
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Developed and maintained courteous and effective working relationships.
Applied effective time management techniques to meet tight deadlines.