Summary
Overview
Work History
Education
Skills
Availability
Certification
Additional Information
Accomplishments
Timeline
Generic

Kasha Solomon

Bruce,ACT

Summary

With years of experience in jobs reliant on customer satisfaction, being a first point of contact with customers, I am confident in communicating with all types of people in a wide variety of scenario's. I have also spent the past six months backpacking Europe (mostly solo), which has given me significant life experience, as well as responsibility and perspective on the world.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hair Salon Assistant

North Lyneham Hair Studio
09.2022 - 02.2024
  • Cleaned and sanitized styling stations and equipment between clients
  • Greeting clients, preparing them for hair cuts and styles, and providing their hair with a thorough wash when necessary.
  • Answering telephone calls to provide information and schedule new appointments.
  • Ensuring all clients are being charged the correct amount whilst handling payments.
  • Working in a fast paced environment whilst multitasking all the above tasks to ensure ultimate customer satisfaction.

Customer Experience Assistant

Scene to Believe Santa Photography
11.2022 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts with empathy.
  • Having to adapt, and make creative solutions to a numerous amount of obstacles, for example; workers (including Santa) not showing up for a shift, the camera, or corresponding technology not working properly and customers showing up with no appointment.
  • Taking high quality photos, processing customer payments, orders, printing their photos ensuring the customers are left happy with their experience

Dance Teacher

Dance Northside
02.2022 - 12.2023
  • Taught students aged 2 - 12 years of age of all capabilities in dance styles including ballet, hip hop, theatre jazz and creative movement, encouraging them to develop self-confidence through the art of dance
  • Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
  • Monitored student behaviour to identify potential issues and address problems appropriately.
  • Whilst teaching at Dance Northside I also worked as the studio receptionist which involved selling merchandise, processing student tuition and completing tasks to ensure that the studio ran smoothly from week to week.

Education

High School Diploma -

Lake Ginninderra College
Belconnen, ACT
12.2023

Skills

  • Excellent customer service
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Time Management
  • Organization skills
  • Clear Communication

Availability

Available full time as of Monday the 16th of September 2023

Certification

HLTAID012 - Provide First Aid in an education and care setting HLTAID011 - Provide First Aid
HLTAID010 - Provide basic emergency life support

SITHFAB021 - Provide responsible service of alcohol

WWVP - Working With Vulnerable People Card

Additional Information

Throughout my time overseas I completed volunteering at hostels in Dundee, Scotland and Boppard Bad-Salzig, Germany. Through these positions I gained experience in cleaning, housekeeping and reception whilst communicating with people of all nationalities.

Accomplishments

Holly Diggle - Studio owner and director of Dance Northside

Number: 0413 049 625

More references can be supplied upon request

Timeline

Customer Experience Assistant

Scene to Believe Santa Photography
11.2022 - 12.2023

Hair Salon Assistant

North Lyneham Hair Studio
09.2022 - 02.2024

Dance Teacher

Dance Northside
02.2022 - 12.2023

High School Diploma -

Lake Ginninderra College

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Kasha Solomon