Kassia Daley
Gympie,QLD
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
4
4
years of professional experience
1
1
Certification
Work History
All Rounder
The Gympie Sports Club
01.2021 - Current
- Bar attended / Gaming Attended
- Severed drinks to Legal standards
- Cocktail making
- Money handling and Completing DTS
- Handled Customers complaints
- Opening and Closing the Venue as a casual and manager on duty
- Staff Training
- Operating POS , Eftpos
- General cleaning
- Maintained Knowledge of daily promotions
Customer Service Cashier
Gympie Bp
08.2020 - 11.2020
- General Cleaning
- Stocking Shelves
- Maintained weekly/ monthly promotions
- Money handling
- Food handling, Prepping
- Customer service
Customer Service
Liberty Monkland Gympie
06.2019 - 01.2020
- Excellent Customer Service
- General Cleaning
- Food handling
- Money handling, cash registers, Eftpos and alternate pay systems
- Opening and Closing
Education
Noosa District State High School
Skills
- Cash Register Operations
- Safety and Sanitation Standards
- Cocktail Knowledge
- Accurate Cash Handling
- Salad Bar Maintenance
- Guest Inquiries
- Customer Loyalty
- Legal Standards
- Customer Service
- Hospitality Management
- Staff Training
- Attention to Detail
Certification
- RMLV
- Approved Managers License
- RSA
- RSG
- TAB
- CLO
- Food Safety
My hobbies
I love to explore our country! i love getting hands on fixing my car, going out for a day or weekend off road exploring tracks or even just spending the day/weekend at the beach. My partner and i recently went up to Cape York right to the most northern point of Australia for a whole month, We explored the coast line up and out west as far as Winton on our way back it was such an amazing experience.
References
- Tiarna Hayes - Duty Manager Gympie Sports Club
0408 327 922
- Sarah Ridge - Assistant Manager Gympie Sports Club
0415 927 235
- Shandelle Ward - Bp Gympie
0429 898 242
- Sammy Singh - Liberty Gympie
0414 909 299
Timeline
All Rounder
The Gympie Sports Club
01.2021 - Current
Customer Service Cashier
Gympie Bp
08.2020 - 11.2020
Customer Service
Liberty Monkland Gympie
06.2019 - 01.2020
Noosa District State High School
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