Christina Reid
Caversham,WA
Summary
Efficient and Reliable Barista with 10-year background specializing in quality drinks and latte art. Committed to the highest level of professionalism and customer satisfaction. Accustomed to taking orders with smile and making delicious drinks.
Overview
22
22
years of professional experience
Work History
Barista/All Rounder
Coffee Club
Morley, WA
01.2024 - Current
- Greeted customers, took orders and answered questions about menu items.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Operated cash register to process payments from customers.
- Received and accurately processed customer payments.
- Managed cash register and processed transactions with accuracy and integrity.
- Utilized POS system to receive and process customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Developed a working knowledge of different types of coffees and teas available in the shop.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Stocked customer service stations with paper products or beverage preparation items.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Barista Supervisor
Zarraffa's Coffee
Caversham, WA
04.2022 - Current
- Greeted customers at front counter and drive through window/s answering questions and inputting specialty coffee orders into POS system.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Prepared and served coffee, espresso drinks, blended ice drinks and teas.
- Supported highest standards of conduct and service to support company reputation.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
All-Rounder
Peninsula Farm Cafe
Maylands, WA
08.2021 - Current
- Operated cash register, collected payments, and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Cleaned utensils, dishes and glasses for customer use.
- Prepared and served food orders, basic sandwich and bagels.
- Assisted with the preparation and service of High Teas
- Completed efficient store opening and closing procedures each day.
Barista
Donut King
Morley, WA
01.2011 - 09.2021
- Operated cash register, collected payments and provided accurate change.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Received and accurately processed customer payments.
- Passed state inspections by following health, safety and sanitation guidelines.
- Prepared and submitted nightly bank deposits.
Counter Hand
Kebab Co
Midland / Perth City, WA
10.2002 - 11.2010
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Processed transactions and made change for cash payments or accepted credit cards and debit cards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Recorded customer orders and communicated clearly to confirm each order.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Organized food items on serving trays and in carry-out packages.
- Monitored and counted food stock and supplies to reorder on time.
- Chopped ingredients and prepped food items ahead of the lunchtime rush periods.
Education
High School Diploma -
Lockridge Senior High School
WA10.1998
Retail Food Group
12.2012
Skills
- Detail-Oriented
- Organization and Prioritization
- Hospitality and Professionalism
- Food Serving and Preparation
- Front of House Operations
- Coordinating Orders
- Espresso Machine Operation and Maintenance
- Payment Processing
- Coffee and Tea Preparation
- Equipment and Store Cleaning
- Cash Handling
- Customer Service
- Stocking Supplies and Retail Products
- Cleaning and Sanitizing
- Adaptable and Flexible
- Cash Register Operations
- Opening and Closing Procedures
- Supply Ordering
Timeline
Barista/All Rounder
Coffee Club
01.2024 - Current
Barista Supervisor
Zarraffa's Coffee
04.2022 - Current
All-Rounder
Peninsula Farm Cafe
08.2021 - Current
Barista
Donut King
01.2011 - 09.2021
Counter Hand
Kebab Co
10.2002 - 11.2010
High School Diploma -
Lockridge Senior High School
Retail Food Group
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