Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kat Hodkinson

Summary

With a proven track record at Drakes Supermarkets, I excel in team leadership and inventory management, significantly enhancing operational efficiency. My expertise in food safety compliance and ability to foster employee growth have consistently improved service quality and customer satisfaction, making me a valuable asset to any culinary team.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Cook

Algester Lodge Nursing Home
04.2023 - Current
  • Prepared diverse menu items by following standardized recipes and presentation guidelines.
  • Monitored food safety standards to uphold health regulations.
  • Managed kitchen inventory for optimal stock levels and reduced waste.
  • Cooked meals to meet customer dietary preferences and special requests.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Assistant Service Deli Manager

Drakes Supermarkets
07.2008 - 11.2022
  • Assisted in the development of a positive work environment by fostering teamwork, encouraging open communication, and promoting employee growth.
  • Monitored employee performance closely, recognizing achievements while addressing areas where further development was needed.
  • Trained new employees on procedures, policies, and product knowledge to ensure consistency across the team.
  • Implemented cost-saving measures through careful monitoring of expenses related to staffing, inventory management, and equipment maintenance.
  • Managed inventory effectively, reducing waste and ensuring availability of fresh products for customers.
  • Mentored junior staff members by sharing industry knowledge and providing constructive feedback on their performance.
  • Maintained compliance with local health codes by regularly inspecting workstations for cleanliness and adhering to sanitation guidelines.
  • Enhanced customer satisfaction by providing exceptional service and responding to inquiries in a timely manner.
  • Developed strong relationships with vendors to secure the best pricing on high-quality ingredients for the deli department.
  • Coordinated scheduling for staff members to optimize coverage during peak hours without exceeding labor budgets.
  • Ensured food safety and quality control by implementing proper storage techniques and maintaining cleanliness standards.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships.
  • Assisted with catering orders, ensuring accurate fulfillment within specified timeframes and exceeding client expectations.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Oversaw food preparation and monitored safety protocols.

Education

Rochedale High School
Logan Qld

Skills

  • Customer service
  • Task delegation
  • Employee supervision
  • Inventory management
  • Team direction
  • Ordering supplies
  • Food safety compliance
  • Product rotation
  • Merchandising strategies
  • Sanitation standards
  • Waste reduction
  • Sales promotion
  • Customer complaint handling
  • Deli product packaging
  • Point-of-sale system
  • Cleaning & sanitation
  • Worker scheduling
  • Display upkeep
  • Team collaboration
  • Food safety
  • Opening and closing procedures
  • Staff management
  • Food safety understanding
  • Supplies purchasing
  • Supply ordering
  • Inventory control
  • Cooking
  • Food production management

Certification

Diploma of Retail Management

Retail Management, Drakes Supermarket, Rochedale, QLD September 2022

Certificate IV

Retail Management, Drakes Supermarket, Rochedale, QLD September 2020

Completed a Certificate 3 in Hospitality and Certificate 1 in Computers Experience Rochedale State High November 2007

Timeline

Cook

Algester Lodge Nursing Home
04.2023 - Current

Assistant Service Deli Manager

Drakes Supermarkets
07.2008 - 11.2022

Rochedale High School

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Kat Hodkinson