Katarina Devlin
Fig Tree Pocket,QLD
Summary
I am a committed, reliable and honest high school student eager to continue to improve my work experience and communication skills in a new environment. I am hardworking and happy to learn new things. I am well rounded and possess excellent people skills. I get along well with others and am a confident communicator. I have a strong desire to succeed in any role and would be well suited to a position that requires a dedicated and enthusiastic employee. I completed a 3 month exchange to Europe in 2022 which gave me a broader perspective, made me more independent and improved my confidence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
More Real Estate
01.2021 - Current
- Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
- Provided top-notch customer service to clients during property viewings while highlighting key features of homes or commercial spaces.
- Implemented strategies to optimize successful closing of real estate transactions.
Hospitality Worker
Burrito Bar
02.2023 - 12.2023
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Reduced risks by maintaining clean and organised work environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Hospitality Worker
Brooklyn Donut & Coffee Co
09.2021 - 10.2022
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Education
Secondary Education
Kenmore State High School
QLD11.2024
Fig Tree Pocket State Primary School
01.2018
Skills
- Strong verbal communication skills
- Customer service
- Teamwork and Collaboration
- Decision-Making
- German language
- Soccer and Futsal
- Cheerleading
- Piano and singing
- Barista Licence
- RSA
- Responsible Gambling Licence
- First Aid and CPR Certificate
Availability
Monday-Friday 4pm-10pm
Saturday-Sunday 8am-10pm
Holidays 8am-10pm
References
- Marina Jozinovic, 0422 011 242, Piano/singing teacher
- Rebekka Engelbrecht, renge6@eq.edu.au, History/German/Science teacher
Certification
- First Aid and CPR
- Barista Certificate
- Responsible Service of Alcohol
- Responsible Gambling Licence
Languages
German
Full Professional
Timeline
Hospitality Worker
Burrito Bar
02.2023 - 12.2023
Hospitality Worker
Brooklyn Donut & Coffee Co
09.2021 - 10.2022
Real Estate Assistant
More Real Estate
01.2021 - Current
Secondary Education
Kenmore State High School
Fig Tree Pocket State Primary School
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