Katarzyna Krakowska

• Implemented and developed effective and trauma informed approaches to the assessment and resolution of complaints made about public mental health services in Victoria.
• Reviewed and evaluated mental health services' response to the complaint in order to identify opportunities to assist local complaint processes through stakeholder engagement
• Partnered with leaders and clinical directors to implement service initiatives and promote mental health system improvements
• Contributed to meeting the strategic organisational goals, development of practice guidelines, policies and procedures.

• Provided intensive recovery-based support for young people aged 16-25 with diagnosed mental illness.
• Advocated and applied the solution-focused approach to improve wellbeing outcomes for the wider community.
• Worked collaboratively with families, clinical supports and other internal and external service providers to ensure a holistic approach based on recovery principles and trauma-informed practice.
• Participated in the co-design, facilitation and evaluation of a range of recovery projects, group activities and mental health care plans based on ongoing assessment.
• Handled research, professional documents, reports and administrative tasks to the highest standard.

• Provided trauma-informed and assertive outreach-based case management to clients with multiple and complex needs.
• Coordinated support and worked collaboratively with specialised service providers (UNITING, MIND, BOLTON CLARKE, HOPS, DFFH, NDIS), mental health leaders, case managers and partnering agencies to facilitate positive outcomes for clients
• Handled research, professional documents, reports and administrative tasks to support program initiatives.
• Delivered wellbeing focused support and facilitated case conferences with multi-disciplinary teams to discuss client care planning and progression.

• Provided tailored support, training and employment opportunities for young ex-offenders to break the cycle of crime, poverty and imprisonment.
• Supported by Jobs Victoria, delivered Recreational and Educational programs aimed to empower, address offending behaviour, promote positive life choices, and prepare for employment/ education and successful reintegration within society.
• Wellbeing and recreation project leader for the ‘Forensic Mental Health units’ directly worked with the Forensicare clinical leaders. Developed, implemented and reviewed health and wellbeing initiatives, workshops and recovery interventions, as well as recreation and wellness projects across the maximum-security mental health subunits targeting mentally ill offenders.

Gym Instructor/Personal Trainer:

• Consulted with clients to assess needs and goals.
• Collaborated with key leaders to ensure community understanding of physical, social and psychological health.
• Helped develop, implement and facilitate varied health and wellbeing initiatives

• Worked with a variety of clients to improve their functional health and fitness.