Kate Bratfield
Varsity Lakes,QLD
Summary
Compassionate and hardworking Disability Support Worker with 5 years of experience looking to further a career within the sector. I am enrolled at Southern Cross University to study for a Bachelor of Nursing degree. I have a very positive, patient, caring, and fun nature that shows throughout my support for others.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Independant/Self Employed
02.2022 - Current
- Provided assistance in daily living activities both within the home and the community.
- Built trusting, therapeutic care relationships with clients and their families
- Transport clients safely to school, social activities, and/or appointments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Designed individualized plans detailing daily activities and needs for patients.
- Collaborated with healthcare providers to drive continuity of care.
Disability Support Worker
4U Care
07.2018 - 02.2022
- Consistently provided professional and compassionate care to individuals with a range of different support needs and disabilities within the community and home.
- Attended to personal care including showering, toileting, dressing and feeding.
- Followed care plans and directions to administer medications and PRN's when necessary.
- Maintained a clean and well-organised environment for client happiness and safety, attended to all household duties in an efficient manor.
- Assisted with meal plans and grocery shopping tasks to meet nutritional targets.
- Supported individuals 1:1 or in a group setting within the community. Encouraged community participation by getting involved in local events, activities, volunteer work and physical activity.
- Followed client support plans put in place by support coordinators, behaviour therapists, occupational therapists, nutritionists and dietitians, physiotherapists, and psychologists to ensure that the participant was getting the highest level of care for their needs.
- Recorded detailed shift notes throughout all shifts as well as incident reports to ensure participants plan provided optimal care.
- Experience supporting persons with epilepsy, autism, intellectual disabilities, behavioural outbursts, physical impairments, sight impairment, down syndrome, non-verbal, anxiety, depression, bipolar and ADHD.
Bar and Event Staff
Newcastle Jockey Club
06.2018 - 11.2020
- Consistently provided professional service to all attendees, delivered a high standard of work ethic by working cohesively with other staff members.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
Babysitter
Family Friends
01.2012 - 12.2018
- Entrusted with the care of up to 4 children at once (1-15 years of age), assisting with daily routines, feeding, dressing, bathing, school activities and household requirements
- Ensure activities are in place that are of interest for the kids, whilst remaining appropriate and creating a safe and supportive environment
- Experience taking care of children with learning and social disability.
Shift Supervisor, Waitress
Cantina de Mad Mex
11.2015 - 07.2018
- Acted with integrity, honesty and knowledge to promote Mad Mex’s values and missions.
- Provided a positive and productive work atmosphere, delegated appropriate assigned tasks to each employee to increase shift efficiency, wrote up daily reports, communicated important information to higher management and handled and resolved all customer complaints.
Dance Teacher
MCPD Dance Studio
01.2012 - 01.2016
- Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
- Upheld studio guidelines and legal requirements for dancer and staff protection.
- Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
Fast Food Worker
McDonalds, MAYFIELD
10.2013 - 07.2015
- Maintained high standards of customer service during high-volume, fast paced operations, handled currency and credit transactions quickly and accurately, cross trained and coordinated scheduling with team members to ensure seamless service.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Education
Bachelor of Nursing -
Southern Cross University
Gold Coast, QLD12.2024
Open Foundation
University of Newcastle
10.2021
Diploma - Event Management
TAFE NSW
01.2018
High School Certificate -
SAINT FRANCIS XAVIER’S COLLEGE
11.2016
Certificate II in Community Services and Welfare -
NSW TAFE
01.2016
Skills
- Critical Thinking
- Communication
- Active Listening
- Companionship and Emotional support
- Improving Well-Being
- Effective Time Management
- Housekeeping Skills
- Safety Management
- Medication Schedules
- Personal Care
- Team Collaborating
- Team-Leading Skills
- Delegating
- Interdisciplinary Care
Certification
- First Aid + CPR Certificate
- Double Vaccinated
- Driver's License
- National Police Check
- Working With Children's Check
- NDIS Worker Orientation Module
- Covid 19 Safety Module - DSC Training
References
1. House Manager: Brooke Burn
M: 0447499183
E: burn.brooke@gmail.com
2. House Manager: Brooke Mullherin
M: 0421595911
E: brookeq1@optusnet.com.au
3. Team Leader: Kirra Hayter
M: 0411284676
E: kirrahayter@gmail.com
Timeline
Disability Support Worker
Independant/Self Employed
02.2022 - Current
Disability Support Worker
4U Care
07.2018 - 02.2022
Bar and Event Staff
Newcastle Jockey Club
06.2018 - 11.2020
Shift Supervisor, Waitress
Cantina de Mad Mex
11.2015 - 07.2018
Fast Food Worker
McDonalds, MAYFIELD
10.2013 - 07.2015
Babysitter
Family Friends
01.2012 - 12.2018
Dance Teacher
MCPD Dance Studio
01.2012 - 01.2016
Bachelor of Nursing -
Southern Cross University
Open Foundation
University of Newcastle
Diploma - Event Management
TAFE NSW
High School Certificate -
SAINT FRANCIS XAVIER’S COLLEGE
Certificate II in Community Services and Welfare -
NSW TAFE
- First Aid + CPR Certificate
- Double Vaccinated
- Driver's License
- National Police Check
- Working With Children's Check
- NDIS Worker Orientation Module
- Covid 19 Safety Module - DSC Training
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