Summary
Overview
Work History
Education
Skills
References
Certification
Skills
Personal Information
Timeline
Generic

KATE EVANS LLOYD

Toowoomba

Summary

Hi Let me introduce myself, My name is Kate Evans Lloyd .I am 36 years of age ,Mother of 2 boys, my youngest 6 years old and the oldest being 15 years old. I am self dependent and hard working .I like a challenge and like to Achieve any goals that are in sight. I am seeking Causal Employment .I have been inn the Hospitality industry for 20 years

Overview

21
21
years of professional experience
1
1
Certification

Work History

Causal Bar Staff

Newtown Hotel
03.2024 - Current

Casual bar and food attendant /Fill in Duty Manager when required ,

Use of money Recycler

Banking ,

opening the pub

bar service and food service and customer service

also did retail shops when required

Restaurant Manager

Steakhouse48
01.2023 - 08.2023
  • From office to social media work, serving customer, setting up functions
  • Setting up accounts
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Duty Manager

Stock Hotel
01.2018 - 01.2023
  • Opens and Closes of the pub, Banking, Stocktake and stock ordering for the pub, Rooster and Shift Correcting, Replenishing or all inhouse items, Bistro manager and using the program Bookit, Also use the program I control for tils, Certificate 4 in Hospitality, Current certificates: RMVL, Managers Licence, RSA, RSG, Tab Corp training it up to date and good knowledge of keno and Pokies

Cook /Waitress

Urth Café
01.2016 - 01.2018
  • I was the head cook at Urth café on the last year of employment, my role was to prepare all food for meals, order stock and fresh produce on a daily basics
  • I cooked and prepared meals to order and prepared food in bulk to freeze for future use
  • I also worked on the front counter which included barista work when needed
  • I was responsible for opening and closing of the café and having it clean and ready for the next day of trade
  • I left Urth to have my second child.

Front Counter Service person

Patton’s Meat Store
01.2015 - 01.2016
  • I was front counter service, money handling, customer service
  • I also packed meat for pre orders for customers
  • I would do front counter services at the front window counter packing up customers orders

Duty Manager, Bar Attendant

Newtown Hotel
01.2008 - 01.2010
  • During my time with the Newtown Hotel, I was promoted from Bistro Attendant to Duty Manager due to my excellent work ethics and willing the learn and to take responsibility
  • In the duty manager’s position I was responsible for overseeing staff to ensure the clientele was serviced in a friendly manner and that staff adhered to all Queensland liquor and gambling license requirements
  • I was responsible for gaming room clearances as well as collection and distribution of monies, closing and securing the premises.

Bar Attendant, bistro floor staff

Stock Exchange Hotel
01.2005 - 01.2008
  • Serving of food and taking of monies for these meals
  • Preparation of food for meals to be cooked assisted with cooking of meals and plating up
  • Taking drinks orders and monies for these orders, ensuring correct money was taken and correct change was given back to ensure my till balanced at the end of my shifts
  • I also took money and did pay outs for KENO and TAB
  • I was also involved in weekly stock takes.

Food preparation, Kitchen hand, dishwasher

Perfect Picnic and Parties
01.2004 - 01.2005
  • I helped cater for the business

Education

Harristown State High School
2003

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Shift Management
  • Customer-Oriented
  • Organization and prioritization
  • Complaint resolution
  • Staff Scheduling
  • Food Service Background
  • Customer loyalty
  • Adaptable
  • Performance Improvement
  • Kitchen equipment operation and maintenance
  • Pre-shift walk-through
  • Catering Coordination
  • Recipes and menu planning
  • Food plating and presentation
  • Customer Service
  • Problem-Solving
  • Reliable and Responsible
  • Team Leadership

References


  • Michelle Read, 0435412662
  • Jodie Thompson, 0401742254

Certification

RSA

RSG

MANAGERS LIECNCE

RMLV

CERT 4 IN HOSPITALITY

First Aid and CPR

White Card

Work Safety at Heights

Forklift Truck Licence

Drive and Manoeuvre Trailers

Operate Breather Apparatus

Work in Accordance with an issued Permit

Gas Test Atmospheres

Enter and Work in confined Spaces

Undertake first response to fire Incidents

Shift materials safely using manual Handling Methods

Skills

  • Safe Food Handling
  • Staff Supervision
  • Inventory Management
  • Coaching and Mentoring
  • Money Handling
  • Employee Supervision
  • Supply Ordering and Management
  • POS Terminal Operation
  • Cost controls
  • Purchasing

Personal Information

Date of Birth: 03/28/1988

Timeline

Causal Bar Staff

Newtown Hotel
03.2024 - Current

Restaurant Manager

Steakhouse48
01.2023 - 08.2023

Duty Manager

Stock Hotel
01.2018 - 01.2023

Cook /Waitress

Urth Café
01.2016 - 01.2018

Front Counter Service person

Patton’s Meat Store
01.2015 - 01.2016

Duty Manager, Bar Attendant

Newtown Hotel
01.2008 - 01.2010

Bar Attendant, bistro floor staff

Stock Exchange Hotel
01.2005 - 01.2008

Food preparation, Kitchen hand, dishwasher

Perfect Picnic and Parties
01.2004 - 01.2005

Harristown State High School
KATE EVANS LLOYD